On-Site Role | Full-Time or Part-Time | Flexible Hours |

Pink Automotive | Thornton, NSW

We are seeking dependable, highly organised and professional Administration Assistants to join our busy automotive workshop in Thornton.

This is an on-site position based at our Thornton workshop. It is not a work-from-home or remote role.

We have both full-time and part-time positions available, with flexible weekday working arrangements considered for the right applicants.

This is a varied and important support role working closely with our Service Advisor and Service Manager to help coordinate customers, vehicle bookings, parts, workshop documentation and general administration.

We are offering a generous remuneration package, depending on the successful applicant’s relevant experience, skills and demonstrated capability. For a limited time we are also offering paid trial days to ensure the role and us are the right fit for you. contact us for more information.

About Pink Automotive

Pink Automotive is a busy, growing and customer-focused automotive workshop that has been created as a safe place for women. We pride ourselves on providing transparent, qualified and respectful service while maintaining a supportive, well-organised and productive workplace.

This is not a quiet reception position. The successful applicant will become an important part of the workshop’s daily operations and must be comfortable managing multiple priorities while maintaining accuracy, concentration and professionalism.

Because this role directly supports workshop operations, customers, suppliers and technicians, attendance at our Thornton premises is an essential requirement of the position.

About You

The successful applicant will have:

- A mature, dependable and professional approach to work
- A strong work ethic and willingness to take responsibility
- The ability to remain focused and complete tasks without constant supervision
- Strong computer and general administration skills
- Fast and accurate typing skills
- The ability to enter customer, vehicle and job information efficiently and accurately
- Excellent organisational and time-management abilities
- Strong written and verbal communication skills
- High attention to detail
- The ability to prioritise competing tasks
- A positive and team-focused attitude
- A warm, outgoing and confident personality, with the ability to greet new customers, make them feel welcome and communicate professionally in person and over the phone
- Confidence communicating with customers, suppliers and workshop staff
- The ability to remain calm, alert and productive during busy periods
- Reliability, punctuality and consistent attendance
- The ability to work on-site at our Thornton workshop during agreed working hours

Minimum Education and Verification Requirements

Applicants must have successfully completed the Higher School Certificate or an equivalent recognised secondary-school qualification.

Shortlisted applicants may be required to provide supporting documentation verifying their education, qualifications and relevant training. This may include:





- Higher School Certificate or equivalent documentation
- School reports or academic transcripts
- Certificates, diplomas or degrees
- Statements of attainment
- Records of relevant vocational or tertiary education
- Evidence of any qualifications or training listed in the application or résumé

Any employment offer may be conditional upon the satisfactory verification of qualifications, experience and information provided during the recruitment process.

Applicants who are unwilling or unable to provide reasonable evidence supporting qualifications or education claimed in their application should not apply.

Key Responsibilities

Your duties will include:

- Providing administrative support to the Service Advisor and Service Manager
- Answering incoming telephone calls and responding to customer enquiries
- Greeting customers and creating a welcoming first impression
- Booking customers and vehicles into the workshop
- Preparing and processing job cards, invoices and workshop documentation
- Entering customer, vehicle and repair information into workshop software
- Ordering parts and liaising with suppliers
- Monitoring parts deliveries and following up outstanding orders
- Processing parts returns, supplier credits and warranty documentation
- Updating customers regarding the progress of their vehicles
- Maintaining accurate customer and vehicle records
- Managing emails and general correspondence
- Assisting with accounts, filing and general office administration
- Following up customer approvals and outstanding information
- Helping coordinate the flow of work between the office and workshop
- Performing other administrative duties required within a busy automotive business

General Requirements of the Position

The successful applicant must be able to:

- Maintain concentration and accuracy throughout the working day
- Safely and reliably perform the requirements of the position
- Remain alert, organised and responsive in a busy workshop environment
- Manage competing priorities without compromising accuracy or customer service
- Attend work reliably and perform duties consistently
- Work safely around vehicles, workshop equipment and moving traffic
- Perform the role on-site at our Thornton premises
- Comply with all workplace health, safety and conduct policies
- Work within a completely smoke-free and vape-free workplace

Pink Automotive maintains a smoke-free and vape-free workplace. Smoking and vaping are not permitted inside the premises, within workshop or office areas, near customer entrances, around customer vehicles or during paid working time.





This position is best suited to a person who is comfortable working in a smoke-free and vape-free environment and who will not require smoking or vaping breaks during their rostered working hours.

Any applicant who requires reasonable workplace adjustments is encouraged to discuss those requirements confidentially during the recruitment process.

Drug and Alcohol Policy

Pink Automotive is committed to maintaining a safe, professional and productive workplace.

All employees are required to attend work fit for duty and must not be impaired by alcohol, illicit drugs or any other substance that may affect their ability to safely and effectively perform their duties.

The successful applicant will be required to comply with the company’s workplace drug and alcohol policy. This policy may include random, reasonable-cause and post-incident drug and alcohol testing, conducted in accordance with the policy and applicable legal requirements.

Recruitment Declaration

As part of the recruitment process, shortlisted applicants may be asked whether they are aware of any condition, restriction, medication or circumstance that may affect their ability to safely and reliably perform the requirements of the position, with or without reasonable workplace adjustments.

Applicants may also be asked to:

- Verify information contained in their résumé or application
- Provide a copy of their NSW drivers licence
- Provide evidence of education, qualifications and relevant training
- Provide professional references
- Be subject to a NSW Police check
- Complete appropriate pre-employment screening
- Acknowledge their obligation to comply with the company’s workplace drug and alcohol policy
- Confirm that they can comply with the company’s smoke-free and vape-free workplace requirements

Applicants must ensure that all information provided during the recruitment process is complete, accurate and not misleading.

Experience

Previous experience in any of the following environments would be highly regarded:

- Automotive workshop
- Motor dealership
- Parts department
- Mechanical or trade-based business
- Customer service or service coordination role
- Busy administration or reception environment

Automotive experience is advantageous but not essential. Applicants with strong administration skills, excellent computer ability and the right attitude are encouraged to apply.

What We Offer

- Full-time and part-time positions
- Flexible weekday working arrangements
- Competitive rates of pay and conditions
- Stable employment within a growing local business
- A busy and varied position
- Support from an experienced Service Advisor and Service Manager
- Training in our workshop management systems and processes
- A professional, supportive and customer-focused workplace
- Opportunities to develop your skills as the business grows
- Staff benefits and automotive discounts for your personal car
- Career advancement opportunities

Hours and Remuneration

Employment type:Full-time or part-time

Work location:On-site at our Thornton workshop

Remote work:Not available

Working hours:Flexible weekday hours, to be discussed with successful applicants

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📌 Administration Assistant (New South Wales)
🏢 Pink Automotive
📍 New South Wales