We’re one of Australia’s leading tattoo studios — known for exceptional artistry, genuine client relationships, and a welcoming studio culture. We pride ourselves on delivering high-quality tattoos alongside an outstanding customer experience, all while maintaining the authentic energy and creativity that make tattoo culture unique.

About the Role

We’re looking for a confident, organised, people-focused Client Experience & Studio Manager to help lead the day-to-day experience of the studio. This role is perfect for someone who takes pride in delivering exceptional customer service. You’ll play a key role in keeping the studio running smoothly while creating an experience clients genuinely remember.

What You’ll Be Doing

- Welcome and look after clients from arrival through to completion of their appointment
- Help maintain a professional, clean and organised studio environment
- Support artists and assist with day-to-day studio operations
- Coordinate supplies,



stock and general studio maintenance
- Manage bookings, client communication and rebooking opportunities
- Build solid relationships with both clients and artists
- Uphold the studio’s customer service standards and culture

What We’re Looking For

- Experience in hospitality, retail, studios, wellness, beauty, or other service-based
- Strong communication and interpersonal skills
- Ability to build rapport quickly and make people feel comfortable
- Organised, proactive and reliable
- Proven customer service and sales ability
- Someone who brings positive energy and professionalism to the team

What You’ll Get

- A supportive and creative team environment
- A non-corporate workplace with real personality
- Opportunity to grow within a respected studio brand

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📌 Client Experience and Studio Manager (Mackay)
🏢 Full House Tattoo
📍 Mackay