Villeroy & Boch is seeking an enthusiastic and customer-focused CASUAL Retail Sales Assistant to join our team in Biggera Waters, Queensland. As a Retail Sales Assistant, you will play a vital role in providing an exceptional shopping experience for our customers and contributing to the overall success of our store. This is a CASUAL position, offering a flexible and supportive work environment expect 8 hrs to 12 hours per week on average.
What you'll be doing
- Providing exceptional customer service by greeting customers, understanding their needs, and guiding them to the right products
- Maintaining a tidy and well-organized store environment to create a welcoming atmosphere
- Assisting with the processing of sales transactions, including handling cash and processing returns
- Keeping up-to-date with product knowledge to offer informed recommendations to customers
- Collaborating with the team to achieve sales targets and contribute to the overall success of the store
- Adhering to company policies and procedures to ensure the smooth operation of the store
What we’re looking for
- Previous experience in a retail or customer service role, preferably within the home goods or lifestyle products industry
- Excellent customer service skills and the ability to engage with customers in a friendly and professional manner
- Strong communication and interpersonal skills, with the ability to work as part of a team
- A keen eye for detail and the ability to maintain a visually appealing store environment
- A positive, enthusiastic, and versatile attitude with a willingness to learn and grow
- Proficiency in using point-of-sale systems and cash handling.
- Flexibility in working days, role Must be available to work Saturdays and Sundays on a rotating roster
- Ability to handle up to heavier items such as dinner box sets up to 15kg max weight.
- Must have the right to work in Australia with appropriate documentation
- Experience in visual merchandising and creating attractive product displays is not essential but beneficial
What we offer
At Villeroy & Boch, we are committed to providing our employees with a rewarding and supportive work environment. As a Retail Sales Assistant, you will have the opportunity to:
- Be part of a collaborative and inclusive team
- Receive ongoing training and development to enhance your skills
- Enjoy competitive remuneration and a range of employee benefits including fabulous discounts.
About us
Villeroy & Boch is a leading international brand in the tableware industry, renowned for its high-quality premium porcelain products and innovative designs. With a rich history spanning over 277 years, we are committed to delivering exceptional experiences to our customers. Join us as we continue to grow and shape the future of Villeroy & Boch.