MSS Security is looking for a Rostering Coordinator (also known as Service Delivery Coordinators at MSS) where you will support a portfolio of clients to fulfil rosters, conduct and manage welfare calls, as well as provide excellent customer service to all stakeholders. Please note that this is a Day time opportunity with rostered shifts as below, with work across weekdays and weekends.

Training Week - 8am- 4pm

Week 1 - 05:30am to 1.30pm OR 6am to 2pm (based on portfolio)

Week 2 - 10am to 6pm

What does the role involve?

- Work as part of a team
- Proven ability to cope under pressure
- Think on your feet
- Valuable knowledge and use of Microsoft applications
- Desirable - Background in administration/Call Centre/Rostering or similar.

About you





You are task driven and a self-motivated professional who is comfortable to handle service delivery under pressure and within time constraints.

We need

- Demonstrated experience in rostering, administration, or contact centre
- Highly developed communication and interpersonal skills
- Professional phone manner
- Full Australian Working Rights
- Willing to undergo a National Police Check
- Willing to work from our Parramatta office for the first few weeks for training
- Australian citizens as some of our clients are government clients

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📌 Rostering Coordinators - Day Shifts (New South Wales)
🏢 Mss Security
📍 New South Wales