We are seeking an enthusiastic and motivated team player who is eager to learn and willing to assist wherever needed. You will have strong communication skills, excellent attention to detail, and a commitment to delivering high-quality outcomes.
To be successful in this role, you will demonstrate:
- Solid communication and customer service skills
- Excellent organisational and analytical abilities
- High attention to detail and accuracy
- A proactive and positive attitude with a willingness to learn
- Previous experience in accounts receivable, administration, customer service, or the healthcare industry will be highly regarded but is not essential.
- Experience using Ultra and knowledge of the Medicare Benefits Schedule (MBS) would be advantageous.
- This is an excellent entry-level opportunity with full training provided, making it ideal for candidates looking to build a career in Accounts Receivable.
Key Responsibilities
- Responding to patient invoice enquiries via phone and email
- Processing and managing Medicare and Private Health Fund claims, payments, and rejections
- Reconciling bank receipts, health fund remittances, and merchant payments against outstanding invoices
- Providing quotes to patients and processing payments over the phone
- Assisting with account follow-up and resolution of outstanding billing matters
- General administrative support as required