In-Home Support Worker – Supported Independent Living (SIL)

Location: Gold Coast (Nerang & Elanora)

Employment Type: Casual / Part time

About Gwendolyn Support

Gwendolyn Support is a registered NDIS provider delivering high-quality Supported Independent Living (SIL) services across the Gold Coast.

We provide person-centred, recovery-oriented supports to people living with disabilities, including psychosocial disabilities, autism, intellectual disabilities, acquired brain injuries and complex support needs. Our focus is empowering participants to build independence, develop life skills and live meaningful lives within their home and community.

If you're passionate about supporting others and want to be part of a supportive and growing organisation, we'd love to hear from you.

About the Role

We are seeking compassionate and reliable Disability Support Workers / Mental Health Support Workers to join our team across our SIL homes in Nerang and Elanora.

As an In-Home Support Worker, you'll provide quality support to participants living in Supported Independent Living (SIL) while promoting independence, wellbeing and choice.

This role is suited to someone who has experience supporting people with mental health conditions, psychosocial disabilities, autism, intellectual disabilities and complex behaviours.

Shifts are available across mornings, afternoons, evenings, weekends, sleepovers and active nights.

Key Responsibilities

- Provide person-centred support in a Supported Independent Living (SIL) environment.
- Assist participants with personal care, showering, dressing and hygiene.
- Support participants with daily living activities including cooking, cleaning, laundry and meal preparation.
- Assist participants to develop independent living skills including budgeting, shopping and household management.




- Support community access including appointments, social activities, recreation and community participation.
- Build positive therapeutic relationships using recovery-oriented and strengths-based approaches.
- Support participants experiencing mental health challenges, psychosocial disabilities and complex support needs.
- Follow Individual Support Plans, Positive Behaviour Support Plans (PBSPs) and Risk Management Plans.
- Implement proactive behaviour support strategies while maintaining participant dignity and choice.
- Administer medications in accordance with organisational policies and Safe Medication Management training.
- Complete accurate shift notes, progress notes, incident reports and electronic documentation.
- Monitor participant wellbeing and report changes in health, behaviour or support needs.
- Work collaboratively with families, guardians, allied health professionals and the wider multidisciplinary team.
- Promote participant rights, independence, inclusion and quality of life at all times.

Essential Requirements

- Current NDIS Worker Screening Check
- Current First Aid & CPR Certificate
- Current Australian Driver Licence
- Reliable, roadworthy and fully insured vehicle (where required)
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Confidence using smartphones, tablets and digital record keeping systems

Highly Desirable





- Previous experience working as a Disability Support Worker, Community Support Worker, Mental Health Support Worker or Support Worker in Supported Independent Living (SIL).
- Experience supporting participants with psychosocial disabilities, schizophrenia, autism, intellectual disabilities or other complex support needs.
- Experience implementing Positive Behaviour Support Plans (PBSPs).
- Experience supporting participants with behaviours of concern using positive and recovery-focused approaches.
- Safe Medication Management Certificate (or willingness to obtain prior to commencement).
- NDIS Worker Orientation Module (or willingness to obtain prior to commencement).
- Infection Prevention and Control Training (or willingness to obtain prior to commencement).
- Manual Handling Training (or willingness to obtain prior to commencement).

What You'll Bring

- Compassionate and genuinely passionate about supporting others.
- Reliable, accountable and skilled.
- Calm and confident in supporting participants with complex behaviours and mental health conditions.
- Committed to person-centred, strengths-based and recovery-oriented practice.
- Respectful of participant rights, culture, diversity and individual choice.
- Flexible and adaptable in a dynamic support environment.
- Excellent communicators with a positive attitude and willingness to learn.

What We Offer

- Competitive pay in line with the SCHADS Award.
- Paid training and ongoing professional development.
- Opportunities for career progression within a growing organisation.
- Supportive management team with regular mentoring and guidance.
- Flexible shifts across mornings, afternoons, evenings, weekends, sleepovers and active nights.
- A rewarding career where you make a genuine difference every day.

#J-18808-Ljbffr

📌 In Home Support Worker (Queensland)
🏢 Gwendolyn Support
📍 Queensland