Become part of the iconic ShangriLa Sydney, where worldclass luxury meets exceptional service. We are expanding our Engineering Department and are seeking dedicated, handson professionals to join us in two key roles: Towerperson and Handyperson. Both positions play an essential part in maintaining the exceptional standards our guests expect.
About the Roles
As a key member of our Engineering team, you will ensure the smooth operation, presentation, and upkeep of guest rooms and frontofhouse areas. This role suits someone who is detailfocused, servicedriven, and confident performing general maintenance tasks across multiple trades.
Key Responsibilities
- Guest room maintenance — Attend and complete guest room maintenance requests promptly and professionally
- General repairs — Perform minor carpentry, plumbing, painting, and general maintenance tasks (no special licences required)
- Ventilation cleaning — Clean and maintain AC coils, filters, ducting, and airhandling units
- Team support — Assist Shift Engineers and tradespersons as needed
- Preventative maintenance — Carry out scheduled maintenance tasks
- Daily reporting — Record completed work, hours, and materials used
- Plant room upkeep — Maintain cleanliness and organisation of Engineering spaces
- Tool and asset care — Ensure proper handling and security of tools and consumables
What we're looking for
- Previous experience in general maintenance, facilities, or hotel engineering (preferred)
- Basic skills across multiple trades (carpentry, plumbing, painting, etc.)
- Strong attention to detail and commitment to quality work
- Ability to work independently and as part of a team
- Good problem-solving skills and a proactive approach
- Excellent time management and communication skills
- Flexibility to work shifts, including weekends and public holiday
Why Join Shangri-La Sydney?
- Be part of a globally renowned luxury hospitality brand
- Supportive and collaborative team setting
- Opportunities for development and career growth
- Work in a stunning harbourfront location
If you are passionate about maintenance and take pride in delivering exceptional service, we’d love to hear from you.
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📌 Engineering Roles - Handyperson and Towerperson (The Rocks)
🏢 Shangri-La Group
📍 The Rocks
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