Our Client Codwell Pty Ltd collectively operate a retail Stores across NSW. With a strong reputation for exceptional customer service and operational excellence, we serve as trusted destinations for gifts and smokes.
As part of our continued growth, we are inviting applications from skilled and motivated individuals to join our team in the following roles:
Retail Store Manager
Locations: TSG DUBBO, TSG COWRA, TSG WELLINGTON
Key Responsibilities
- Drive sales performance, meet sales targets, and achieve KPIs.
- Lead by example, inspire and motivate the team to deliver outstanding service.
- Oversee recruitment, onboarding, and training of new staff.
- Collaborate with HR to manage workplace matters effectively.
- Ensure compliance with all OHS/HSSE requirements.
- Manage all store operations: stock control, procurement, cost management,
and financial reporting (daily/weekly/monthly).
- Troubleshoot and resolve customer service issues.
- Work closely with the Operations Manager on budgeting, efficient rostering, and cost control.
- Utilize Microsoft Office applications for administrative and reporting tasks.
- Uphold strict food safety standards in accordance with our food safety plan.
Candidate Profile
- Minimum of 1 year experience in a managerial role within the retail industry.
- Relevant qualifications such as a Diploma or equivalent.
- Solid leadership and organizational skills.
- Excellent communication and customer service capabilities.