CarExpert is Australia’s leading new car destination, helping people choose the right car and buy with confidence.

We bring together trusted independent reviews, expert advice, smart digital tools, industry-leading data and a growing new car buying service to make the whole journey easier, clearer and more exciting for customers.

Millions of Australians come to CarExpert each month for our reviews, comparisons, news, videos, buying guides, data and tools. We help people cut through the noise, understand their options and feel more confident about one of the biggest purchases they will make.

We are a fast-growing, customer-focused business with big ambitions. Our team is constantly building, testing and improving the CarExpert experience, with a strong focus on innovation, usability and helping more people find the right new car and buy with confidence.

About the role

If you're a high-performing sales professional who thrives on delivering exceptional customer experiences, we have the role for you!

A competitive base salary, an attractive 130,000 OTE, an uncapped overperformance commission, and a high-calibre team built for serious performers.

Plus, you'll enjoy something that's becoming increasingly rare in sales: your weekends back.

As a New Car Sales Specialist, you’re the first point of contact for customers beginning their new-car journey. This fast-paced, phone-based role combines customer service excellence with strong sales acumen to help new car buyers find and secure the best possible deal from our extensive dealer network.

You’ll guide customers from enquiry to purchase, uncover their true needs, and use your product knowledge, communication skills, and competitive drive to deliver a seamless, transparent, and rewarding car-buying experience.

Key Responsibilities





Deliver exceptional customer service by answering inbound calls promptly and professionally, addressing all new-car enquiries with a positive, engaging, and solution-focused approach.

Drive sales outcomes by actively engaging warm leads through outbound calls to verify vehicle requirements, qualify buyer intent, and confidently match customer needs to competitive dealer offers.

Source and negotiate competitive pricing from multiple dealerships to secure the best deals, availability, and vehicle options for each customer.

Apply consultative selling skills to recommend services and finance options that enhance the customer experience and contribute to revenue growth.

Stay commercially aware of new-car market trends, manufacturer promotions, and dealership incentives to confidently educate customers and close deals with value-driven insight.

Maintain accurate records of all customer interactions, quotes, and outcomes in the CRM to ensure visibility, accountability, and data integrity across the sales pipeline.

Manage multi-channel communications by monitoring and responding promptly to all SMS and email enquiries within SLA expectations.

Ensure compliance with privacy, data security, and consumer protection standards at every touchpoint.

Provide feedback and insights to management on recurring customer challenges, lead quality, and process improvement opportunities.





Collaborate as part of a high-performance team, sharing best practices, celebrating wins, and contributing to a culture of sales excellence and continuous improvement.

Education, Experience & Skills

Excellent communication skills — clear, confident, and engaging across phone and email.

Proven ability to build rapport quickly and deliver positive customer experiences.

Telesales or call-centre experience preferred, with a strong sales or conversion focus.

Solid organisation and time management - the ability to manage multiple leads efficiently.

Automotive knowledge is beneficial but not essential. Having sales experience and a willingness to learn are key.

Experience with CRM systems and communication tools, such as Slack.

Driven, team-oriented, and commercially minded, with a focus on achieving results.

Why should you join our team?

At CarExpert, you’re not just signing up for a job - you’re jumping into a fast-growing, purpose-driven environment where your work genuinely matters. Every day brings the chance to shape something big, move fast, and have a whole lot of fun doing it.

Here’s what makes being part of our team so special:

We have a fun and collaborative work workplace.

We believe in a healthy work-life balance.

We are a versatile workplace.

We are ambitious and carry a strong belief in our vision.

We live and breathe our values - Pick Up a Broom; Fail Rapid, Be Nimble; Be Real; Have a Wheelie Valuable Time & Stay Hungry.

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📌 New Car Sales Specialist (Brisbane)
🏢 Car Expert
📍 Brisbane