Position Description

Product Coordinator - Part Time 16 hours (4 days)

Location: Alstonville
Reports to: Director
Hours: Preferably Monday, Tuesday, Thursday and Friday 9.30am - 1.30pm

About the Role

The Product Coordinator plays a key role in the smooth day-to-day operation of Plateau Landscape Supplies. This position is responsible for managing stock, coordinating product logistics, supporting pricing decisions, and ensuring systems and communications run efficiently.

This is a hands-on role suited to someone who is organised, proactive, and calm under pressure, with the ability to balance office-based tasks while supporting the retail team during busy periods.

About the Business

We're a relaxed, down-to-earth medium sized business — we value reliability, common sense, and a positive attitude just as much as experience.

Key Responsibilities

Inventory & Product Management

- Order and manage stock across product ranges

- Monitor stock levels and coordinate replenishment to avoid shortages or overstocking

- Manage and reconcile consignment stock and supplier accounts

- Maintain accurate inventory records across systems

Pricing & Systems

- Monitor and maintain retail pricing in collaboration with the Director

- Update product information, pricing, and inventory within Shopify and Tower systems

- Ensure consistency between point-of-sale, inventory, and online systems

Logistics & Operations

- Coordinate product logistics and deliveries as required





- Liaise with suppliers regarding orders, availability, and lead times

- Assist with general operational problem-solving as issues arise

Administration & Communication

- Monitor and manage business emails

- Handle general office administration and record keeping

- Support internal communication between office and yard/retail staff

Retail & Customer Support

- Assist point-of-sale staff during busy periods

- Provide friendly, practical customer service when required

- Support the wider team to keep daily operations running smoothly

Skills & Experience

Essential

- Experience with inventory control and stock management

- Strong organisational and time management skills

- High attention to detail

- Confident with general office systems and administration tasks

- Good communication skills and a team-focused attitude

- Australian work rights are required for this position

Highly Regarded

- Experience with Shopify

- Experience with Tower Systems

- Background in product logistics or supply coordination

- Customer service experience, particularly in retail or trade-based environments

Personal Attributes

- Organised but relaxed — able to keep things under control without stress

- Practical, common-sense approach to problem solving

- Comfortable in a fast-paced, hands-on business

- Reliable, adaptable, and happy to pitch in where needed

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📌 Product Coordinator (Alstonville)
🏢 Plateau Landscape Supplies
📍 Alstonville