We are seeking a dedicated and professional Medical Receptionist to join our team at ES ENT PTY LTD in Nowra and Wollongong. This is a casual position offering 2-3 days per week, that plays a vital role in ensuring our clinic operates smoothly and efficiently. As the first point of contact for our patients, you will be responsible for creating a welcoming and organised environment whilst managing administrative tasks that support the clinical team. This role is integral to maintaining high standards of patient care and satisfaction.

What you'll be doing

Greeting patients and visitors with professionalism and courtesy upon arrival at the clinic

Managing reception desk activities including answering phone calls, scheduling appointments and handling patient enquiries

Performing data entry and maintaining accurate patient records in accordance with privacy regulations

Processing patient paperwork and ensuring all necessary documentation is completed and filed appropriately

Collecting patient fees and processing payments using relevant systems

Coordinating with clinical staff to ensure smooth patient flow throughout the day

Managing appointment schedules and sending appointment reminders to patients

Maintaining a clean, organised and professional reception area

Assisting with administrative support tasks as required by the practice

Working between our Wollongong and Nowra offices

What we're looking for

Experience as a medical receptionist or in a similar healthcare administration role (experience not necessary for the right applicant)

Excellent communication skills,



both verbal and written, with the ability to interact professionally with diverse patients and staff

Robust organisational and time management abilities, with capacity to manage multiple tasks simultaneously

Proficiency with computer systems and medical practice management software

Drivers licence

Ability to maintain patient confidentiality and comply with healthcare privacy standards

Friendly and qualified demeanour with a genuine commitment to patient care

Flexibility and adaptability in a fast-paced clinical environment

High level of accuracy and attention to detail when handling patient records and administrative documents

What we offer

We are committed to creating a supportive and skilled workplace. As a casual position, this role offers 2-3 days per week, you will be part of a dedicated healthcare team. We value our staff and foster a cooperative culture where your contribution is recognised and appreciated. We are committed to providing a respectful and inclusive workplace for all employees.

About us

ES ENT PTY LTD is a specialist ear, nose and throat clinic with offices in Wollongong and Nowra, NSW. We are dedicated to providing high-quality ENT care and treatment to our patients in a professional and compassionate environment. Our experienced team is committed to delivering excellent clinical outcomes whilst maintaining the highest standards of patient care. We believe in creating a supportive workplace culture where our staff can thrive and contribute meaningfully to patient wellbeing.

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📌 Medical Receptionist (Nowra)
🏢 ES ENT
📍 Nowra