Reporting Analyst - Data & Analytics Practice

FinXL IT Qualified Services – Sydney CBD NSW

Join our Data & Analytics Practice and support key, high-visibility transformation programs! SQL, Power BI/Tableau, and Multi-System Reconciliation.

About FinXL IT

FinXL IT Professional Services is a leading IT consultancy that partners with clients to bridge the gap between business needs and technology capabilities. Since 2003, we've been delivering high-value ICT services across government, finance, telecommunications, and enterprise sectors.

The Opportunity

Advance your career and join our Data & Analytics Practice as a Reporting Analyst supporting a major, long-term program of work with a leading telecommunications client.

In this role, you will act as a key technical anchor within our consulting team, navigating complex multi-system environments to establish a single authoritative program view. You will play a crucial role in designing customer‑centric dashboards, translating business requirements into automated reporting, and producing high-level insights for senior and executive audiences.

Key Responsibilities

- Executive Dashboarding: Design, build, and maintain customer‑centric dashboards and reporting views in Power BI or Tableau, incorporating segment, product, site, contact, and network data with drill-down capabilities.

- Data Integration & Reconciliation: Reconcile and integrate data across 7-8 disparate legacy source systems (including Salesforce, uCRM, ServiceNow, and SAP) to establish a single source of operational truth.

- Program & Metric Tracking: Track and report on program lifecycle states, migration milestones, customer cutover readiness, response/intent rates, and risk/issue trends.

- Data Governance & Quality: Establish rigorous data validation, refresh,



and reconciliation processes to ensure total reporting accuracy, auditability, and anomaly detection.

- Documentation & Business Logic: Maintain operational data dictionaries, define metrics, and translate complex stakeholder requirements into structured reporting solutions.

- Insight Commentary: Produce clear, concise written reporting commentary and narrative insights to accompany data outputs for senior leadership.

Key Skills & Experience

- Experience: 3-5 years' experience as a Reporting Analyst, Data Analyst, or BI Analyst role, ideally within telecommunications, banking, or utilities industry.

- BI Tools: Proven expertise in building and maintaining enterprise dashboards using Power BI, Tableau, or equivalent tools, with experience presenting to senior/executive stakeholders.

- Core Technical Skills: Advanced MS Excel (complex formula modeling, pivot tables, data transformation) paired with strong SQL skills.

- Enterprise Systems: Hands‑on experience integrating/reconciling data across Salesforce, ServiceNow, uCRM, SAP, or legacy CRM/billing systems.

- Governance Mindset: Exceptional attention to detail with proven ability to spot data anomalies, bridge tracking gaps, and uphold strict data quality.

- Communication: Outstanding written and verbal communication skills to translate technical findings into actionable operational and executive insights.

What's On Offer?

- Initial 12 months' max-term contract, with a view to extend
- Located in north-west of Sydney
- Hybrid working arrangements to get your best work in! (2-3 days in the office)
- Become a core consultant within FinXL IT's Data & Analytics practice with clear pathways across long-term enterprise programs.
- High-visibility engagement supporting an enterprise-wide telecommunications transformation.

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📌 Reporting Analyst - Data & Analytics Practice (New South Wales)
🏢 FinXL IT Professional Services
📍 New South Wales