This is a high-trust, high-value role for someone who knows how to build momentum, manage a live pipeline, and confidently guide people toward significant decisions, while working closely with clinical and nursing teams to ensure every admission is safe, appropriate and well coordinated.

We are seeking a commercially driven Admissions Consultant to manage qualified inbound enquiries and proactively re-engage a substantial database. You will lead structured, relationship centred discovery conversations, identify fit, overcome hesitation, and guide individuals and families through to admission with professionalism, empathy and integrity.

If you thrive in consultative selling, understand how to balance empathy with commercial clarity, and enjoy working toward clear conversion targets while supporting people through emotionally significant decisions, this role is for you.

The Opportunity

You will work with warm inbound enquiries from individuals and families actively exploring premium treatment options. These are considered, emotionally significant decisions, often made under pressure or distress, and your role is to confidently guide prospects from enquiry through to admission.

- Manage a live pipeline with clear conversion metrics
- Conduct structured, relationship centred discovery calls that explore presenting issues, readiness for change, risks and goals
- Position premium services with clarity and conviction
- Follow up with intent and professionalism
- Re-engage dormant and historic leads
- Maintain accurate forecasting and CRM hygiene
- Balance care and empathy with commercial outcomes

This role is approximately 50% inbound / 50% outbound, including proactive engagement of a substantial existing database.

We are looking for someone who can create forward movement,



not just respond to enquiries.

Coordination and Collaboration

Liaise with clinical, nursing and executive teams to ensure seamless transitions from enquiry to admission

Support the intake team with documentation collection, medical and psychiatric reviews and admission scheduling

Participate in supervision, training and continuous improvement of intake processes

Engage with individuals and families navigating sensitive and often emotionally charged circumstances

What Success Looks Like

You take ownership of your pipeline and your numbers

You can hold emotionally nuanced conversations without losing commercial direction

You know how to build urgency ethically

You follow through consistently

About You

You are commercially sharp, emotionally intelligent and performance driven.

You may come from:

- Premium service sales
- High-ticket consultative sales
- Intake, admissions or allied health settings
- Mental health support services
- Property or luxury markets
- Client advisory roles

You will excel if you:

- Are experienced in intake, allied health, mental health support or premium service sales
- Are skilled in consultative selling, rapport building, active listening and guiding high value decisions
- Have strong closing capability
- Are comfortable managing conversion KPIs and a structured sales pipeline
- Understand structured sales frameworks
- Can balance empathy with directness
- Are resilient and composed in complex conversations
- Have strong CRM discipline

Clinical qualifications are not required. Sales capability and commercial confidence are essential.

Why Join

- Competitive base salary + performance incentives
- Clear performance structure
- Supportive leadership and professional development
- Premium service offering with robust demand

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📌 Health Sales Consultant (Queensland)
🏢 seek.com.au
📍 Queensland