Transurban is seeking a Customer Specialist Support Advisor - Hardship in Melbourne to deliver timely, empathetic support to customers experiencing financial difficulty. You’ll manage hardship cases, negotiate fair payment plans, and coordinate with internal teams to refine the customer journey.
The role offers a full time permanent position with a structured onboarding and ongoing development. The position emphasises strong communication, regulatory awareness, and the ability to work across
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📌 Hardship Support Specialist - Customer Care Expert (Melbourne)
🏢 Transurban
📍 Melbourne
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