Maternity cover Contract Part-Time Specialist Medical Receptionist

Complete Health Australia is a multi‑disciplinary team of specialists doctors who are dedicated to providing outstanding, affordable medical care to patients and their families.

About the role

We are looking for an experienced medical receptionist who can work part-time in our busy clinics. The position will be temporary part-time role until end of April with potential to extend to a permanent role. The successful candidate will be able to work flexibly between the Rouse Hill and Norwest clinics.

Part- Time availability for the following 4 days per week- MON, WED, THU, FRI 8:00am - 5:00pm. If you cannot work these 4 days or at these timing intervals please do not apply for this position.

The suitable candidate is able to work well under pressure, is a fast learner and has the ability to multi-task, all while maintaininga positive, proactive and energetic attitude. The successful applicant will behumble, work well individually and as part of a teamwith a can-do attitude.

As a medical receptionist, your responsibilities will include:

- Welcoming and assisting patients with enquires and appointments
- Answering telephone calls/emails with a professional phone manner and assisting patients with all enquiries
- Providing support to the Specialist Doctors, including managing the doctor's daily patient lists, obtaining patient reports and results, submitting requests for various tests, maintaining accurate patient records, and liaising with other medical practices and hospitals for continuity in patient care
- Scanning reports into our electronic database as we strive to be a paperless practice
- Processing billing and payments using medical software
- Maintaining information confidentiality at all times
- Keep a clean,



tidy and calm reception area
- Assisting with conducting lung function tests and fitting patients with Holter monitors and sleep studies
- Providing support to the Practice Manager (PM) with the day-to-day operations of the clinic
- Support the PM with implementing new initiatives to improve clinic performance

You will have:

- Excellent communication skills (written and verbal – in person, email and on the phone), with the ability to communicate with a range of stakeholders including staff and directors
- Excellent organisational and time management skills with the ability to prioritise tasks and work with meticulous attention to detail
- The ability to nurture teamwork – be a committed team player through empathy and trust
- A warm and friendly personality, with the ability to remain calm and polite in stressful situations
- Exceptional customer service and interpersonal skills - patient interaction to the highest possible standard with a warm and caring manner that puts patients at ease, demonstrating cultural sensitivity, patience and embracing people from diverse backgrounds
- A robust work ethic and be reliable
- Excellent computer and typing skills
- The ability to receive feedback, with an openness to learning, growth and improvement
- A strong willingness to learn new skills outside of day-to-day administrative task
- A tidy and professional appearance

Skills and experience

- Experience withpractice softwareClinic to Cloudis ideal but not essential
- Previous experience in a medical reception position, preferably a specialist medical practice desirable
- Must be highly proficient in Microsoft Word & Outlook
- An understanding of medical terminology
- The ability to type a minimum of 40 wpm
- This successful applicant will be able to start immediately.

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📌 Maternity cover Contract Part-Time Specialist Medical Receptionist (New South Wales)
🏢 CompleteHealth Australia
📍 New South Wales