R&W; Elite Group Rooty Hill /St Clair / St Marys / Mount Druitt – Rooty Hill NSW

We are seeking an experienced Real Estate Operations Manager to join R&W; Elite Group in a full-time capacity. This is a strategic position responsible for overseeing the day-to-day operations of our real estate offices across Rooty Hill, St Clair, St Marys, and Mount Druitt. You will play a crucial role in ensuring operational excellence, maintaining compliance standards, and supporting our sales teams to deliver exceptional service to our clients. This role is fundamental to the smooth functioning of our business and directly impacts our ability to provide outstanding real estate services across our growing network.

Key responsibilities

Manage daily operational activities across multiple office locations, ensuring efficiency and consistency in service delivery

Oversee administrative staff, providing supervision, training and performance management to support team development

Maintain compliance with all regulatory requirements, company policies and industry standards applicable to real estate operations

Coordinate and manage office facilities, including maintenance, technology systems and resources to support staff productivity

Develop and implement operational procedures and systems to streamline workflows and improve efficiency

Manage budgets and financial aspects of office operations, including cost control and resource allocation

Support sales teams through effective coordination of administrative processes including client management systems and documentation

Monitor and report on operational performance metrics, identifying areas for improvement and implementing solutions

Handle client and staff enquiries, resolving issues professionally and promptly to maintain satisfaction levels





Liaise with senior management and provide regular reporting on operational status and performance

What we're looking for

Proven experience in real estate administration or operations management, preferably within a multi-office environment

Robust knowledge of real estate industry practices, compliance requirements and regulatory frameworks

Demonstrated leadership and people management experience with the ability to motivate and develop teams

Excellent organisational and time management skills with the ability to manage multiple priorities simultaneously

Advanced proficiency in Microsoft Office and experience with real estate management software systems

Strong communication skills, both written and verbal, with the ability to liaise effectively with internal and external stakeholders

Financial acumen and experience managing budgets and operational costs

Problem-solving mindset with the ability to identify operational issues and implement practical solutions

High level of professionalism, integrity and attention to detail

Flexibility and willingness to work across multiple locations as required

Current knowledge of NSW real estate legislation and industry codes of conduct is highly desirable

What we offer

At R&W; Elite Group, we are committed to supporting our team members' professional growth and wellbeing. We offer a competitive salary package commensurate with experience, opportunities for career development within our expanding business, and a collaborative work environment where your contributions are valued. We provide ongoing training and professional development to support your success in the role. We foster a culture of teamwork and open communication where staff are encouraged to share ideas and take ownership of their work. Our supportive workplace recognises the importance of work-life balance, and we are committed to creating an inclusive environment for all employees.

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📌 Real Estate Operations Manager (Blacktown)
🏢 R&W Elite Group Rooty Hill /St Clair / St Marys / Mount Druitt
📍 Blacktown