Rolly's Electrical is a trusted name in the electrical industry, dedicated to delivering high-quality electrical services and solutions to our customers across North Queensland. We pride ourselves on our commitment to excellence, reliability, and customer satisfaction. Our team is built on professionalism, integrity, and a shared passion for delivering outstanding results. We foster a collaborative work environment where every team member contributes to our continued success and growth.

About the role

We are seeking a detail-oriented and organised Administration Assistant to join the Rolly's Electrical team in Townsville, Queensland. This is a full-time position that plays a vital role in supporting the smooth operation of our business. As Administration Assistant, you will be the backbone of our office operations, ensuring that administrative tasks are completed efficiently and accurately. This role is essential to enabling our field teams and management to focus on delivering excellent electrical services to our customers.

Key responsibilities

- Managing general office administration tasks including scheduling appointments, maintaining filing systems, and organising office resources
- Providing administrative support to management and field teams, including data entry, document preparation, and correspondence
- Answering phones and directing enquiries to the appropriate team members
- Processing invoices, quotations, and other business documentation
- Accounts Payable / Receivable tasks
- Maintaining accurate records and databases, ensuring information is up-to-date and organised




- Coordinating schedules and managing diaries to ensure effective workflow
- Customer service tasks and responding to general enquiries
- Performing ad hoc administrative duties as required to support business operations

What we’re looking for

- Proven experience working in an administrative or office support role, ideally within a service-based industry
- Excellent organisational skills with the ability to manage multiple tasks and priorities simultaneously
- Strong written and verbal communication skills, with the ability to interact professionally with staff and customers
- Proficiency with Microsoft Office applications, including Word, Excel, and Outlook
- Experience with Xero and Service M8 (Desirable)
- Attention to detail and accuracy in all administrative work
- Reliable and punctual with a strong work ethic
- Ability to work independently and as part of a collaborative team
- Customer service experience is highly desirable

What we offer

We believe in supporting our employees and creating a workplace where they can thrive. We offer competitive remuneration, a supportive team environment, and the opportunity to be part of a growing business. We are committed to providing ongoing professional development opportunities to help you build your skills and advance your career. We value work-life balance and foster a positive workplace culture where your contributions are recognised and appreciated. As part of the Rolly's Electrical team, you'll benefit from working with experienced professionals who are passionate about their work and committed to excellence.

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📌 Administration Assistant (Townsville City)
🏢 Rolly's Electrical
📍 Townsville City