At Lumia Care, we are on a mission to provide trusted support locally, delivered by the best people. As one of Australia’s growing providers of Aged Care and Disability Services.

We are currently seeking an experienced and client‑focused Case Manager to join our team, managing a portfolio of clients and ensuring services are planned, delivered and reviewed in line with client goals, funding requirements and organisational standards.

Why Join Lumia Care?

At Lumia Care, community wellbeing drives everything we do. We are committed to creating a supportive setting where our people feel valued, developed and empowered to grow.

What You’ll Love About This Role

- Meaningful, relationship-driven work that shapes client outcomes
- Genuine ownership of a client portfolio and their care journey
- Variety across care planning, budgeting and stakeholder engagement
- Supportive leadership and a collaborative team environment
- Ongoing professional development within a growing organisation
- Flexible employment arrangements for the right candidate

About the Role

As a Case Manager, you’ll deliver person-centred, high-quality care by managing a portfolio of clients and developing care plans that align with individual needs, funding and clinical requirements. You’ll build strong relationships, monitor client outcomes, and ensure services are safe, responsive and delivered to a high standard.

Key Responsibilities

- Manage an allocated client portfolio, ensuring services are planned, delivered and reviewed in line with client goals and funding requirements




- Conduct structured assessments and develop tailored care plans reflecting individual needs, risks and preferences
- Coordinate end-to-end client onboarding, ensuring timely intake and smooth transition into service delivery
- Monitor client funding utilisation, identifying underspend or overspend and adjusting to maintain financial sustainability
- Build effective relationships with clients, families, funding bodies and support coordinators
- Manage incidents and complaints in accordance with organisational frameworks
- Maintain accurate, audit-ready documentation and identify opportunities to improve service delivery

About You

You are an experienced, client‑focused professional who enjoys building relationships and solving problems. You bring strong organisational skills, sound judgement and a genuine commitment to helping clients achieve their goals.

To Be Successful You Will Have

- Tertiary qualification in health, community services, nursing or a related discipline (or equivalent experience)
- Current National Police Clearance (or willingness to obtain)
- Working With Children Check, where applicable to the role
- NDIS Worker Screening Clearance (or willingness to obtain)
- A valid driver’s licence
- Evidence of current mandatory immunisations
- Full right to work in Australia

If you’re looking for a rewarding career where you can make a real difference in people’s lives — we would love to hear from you.

Apply now and help shape the future of Lumia Care.

For a confidential discussion, contact Kate Taylor at [email protected]

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📌 Clinical Case Manager - Dulwich, SA (Burnside)
🏢 Lumia Care
📍 Burnside