Service Desk Manager - Customer-Focused IT Leader (Melbourne)

Service Desk Manager - Customer-Focused IT Leader (Melbourne)

05 Aug
|
First Focus AU
|
Melbourne

05 Aug

First Focus AU

Melbourne

First Focus AU is seeking a Service Desk Manager to lead a pod of up to 15 support professionals. You will drive customer-focused outcomes, balance service performance, and mentor technicians in a fast-growing MSP setting.

You will champion understanding customer needs, coach teams, and collaborate with engineering and leadership to scale services while maintaining high standards and a strong culture.

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📌 Service Desk Manager - Customer-Focused IT Leader (Melbourne)
🏢 First Focus AU
📍 Melbourne

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