Location: Snow Central - Shop 1, 2 Chinook St, Everton Hills

Lead. Inspire. Deliver.

Snow Central is looking for an experienced Assistant Store Manager to join our growing team. This is an exciting opportunity for someone who is passionate about retail, enjoys leading a team, and thrives in a fast-paced environment.

Working closely with the Store Manager, you'll play a key role in the day-to-day operation of the business, ensuring our customers receive exceptional service while supporting the team and keeping store operations running efficiently.

Hours: 5 days a week, Approximately 35 hours per week, including regular weekend shifts. Flexibility to work additional hours during our busy snow season is essential.

About Us

Established in 1993, Snow Central is an Australian-owned small business.Over the years, we’ve grown with the Australian ski industry, supplying gear for skiers, snowboarders, and winter adventurers.

Open year-round, we cater to both Northern and Southern Hemisphere snow enthusiasts, offering a full range of ski/ snowboard clothing, equipment, and accessories.Our staff are experts in Boot Fitting as well as ski and board tuning.

We aim to exceed client expectations with quality products, expert advice, and great value.

The Job

As our Assistant Store Manager, you'll help oversee all aspects of the store, including:

- Supporting the daily operations of the store and leading the team in the Store Manager's absence.
- Coaching, mentoring, and inspiring staff to deliver outstanding customer experiences.




- Managing customer special orders from purchase through to collection or delivery.
- Overseeing customer warranties, repairs, and claims, ensuring they are handled professionally and efficiently.
- Coordinating the day-to-day workflow of the store to ensure tasks are completed and priorities are met.
- Providing expert advice on our products and delivering premium customer service.
- Assisting with stock control, inventory management, and supplier communication.
- Maintaining high standards of store presentation and visual merchandising.
- Managing bookings for boot fitting appointments and supporting our boot fitting service.
- Assisting with workshop administration and basic workshop support.
- Supporting online sales, customer enquiries, and social media where required.

About You

You'll be someone who:

- Has previous experience in a retail leadership role.
- Is organised, proactive, and able to prioritise multiple tasks.
- Has excellent communication and problem-solving skills.
- Enjoys leading a team and creating a positive workplace culture.
- Takes ownership and prides themselves on delivering exceptional customer service.
- Has an interest in skiing, snowboarding, or the outdoor industry (preferred but not essential).

Why Join Snow Central?

- Work with a passionate and supportive team.
- Great Perks & Staff discounts on premium snow gear and apparel.
- Ongoing product training.
- Be part of a store that's passionate about helping customers enjoy the mountains.

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📌 Assistant Manager (Moreton Bay Region)
🏢 Snow Central
📍 Moreton Bay Region