Mint Airconditioning & Refrigeration is a locally trusted business specialising in air conditioning and refrigeration services across the Canberra region. We pride ourselves on delivering high-quality service, reliable installations, and long-term client relationships.

Office Coordinator – Mint Airconditioning (Canberra)

Location: Canberra, ACT

Position: Full-Time

Key Responsibilities

- Oversee the daily operations of the office and supervise the administration team.
- Coordinate and manage the scheduling of service technicians and installation crews.
- Ensure jobs are planned efficiently with the correct labour, parts, and materials allocated.
- Coordinate ordering and organisation of parts, materials, and equipment to support daily operations.
- Monitor workflow to ensure service reports, invoices, and quotations are completed accurately and on time.
- Review and prepare service quotations for customers.
- Deliver and monitor operational KPIs, ensuring productivity and customer service targets are achieved.
- Liaise with customers, suppliers, builders, and technicians to ensure clear communication and exceptional customer service.
- Assist with resolving scheduling conflicts and operational issues.




- Work closely with the Director to identify opportunities for process improvements and increased efficiency.
- Maintain a high standard of organisation, documentation, and office procedures.

About You

- Previous experience in an Office Coordinator, Operations Coordinator, Service Coordinator, or Office Manager role.
- Strong scheduling and organisational skills with the ability to manage multiple priorities.
- Excellent leadership and communication skills.
- Experience coordinating field staff within the HVAC, refrigeration, construction, plumbing, electrical, or trade industry is highly regarded.
- Ability to work in a fast-paced environment while maintaining exceptional attention to detail.
- Strong customer service skills and a proactive approach to problem solving.
- Experience using SimPRO or similar job management software is highly desirable.
- Canberra or surrounding area residency (essential).

What We Offer

- A key leadership role within a growing and respected Canberra business.
- Market-competitive salary package, negotiable based on experience.
- A supportive and collaborative team environment.
- The opportunity to make a real impact on the growth and success of the business.
- Long-term career progression within a rapidly expanding company.

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📌 Office Coordinator -HVAC (Canberra)
🏢 Mint Airconditioning & Refrigeration
📍 Canberra