Are you a confident, organised team player who enjoys variety in your workday? South Coast Radiology (SCR) is seeking a flexible and motivated Medical Receptionist to work across our Southern Hub (John Flynn Hospital, Tweed Heads and our Nuclear Medicine Centre) or Northern Hub (Pindara Hospital and Benowa).

About Us:

South Coast Radiology (part of the IDX Group) is the largest radiology provider on the Gold Coast, and one of the longest-standing in Southeast Queensland. With 17 up-to-date imaging clinics across the region (and more in Mackay and Toowoomba), we're leaders in medical imaging and passionate about exceptional patient care.

Why You’ll Love Working With Us:

- Above award rates + annual salary reviews
- Work across a variety of clinics - no two days are the same!
- 1-on-1 training and full support from day one
- Genuine career growth and development opportunities
- Uniforms provided + free parking near most sites
- Clinics located minutes from the beach or the highway
- Discounted imaging services for you and your immediate family
- Paid parental leave, private health insurance discounts, and employee wellbeing programs
- Fun and inclusive team culture - we love to celebrate achievements

Your Day-to-Day:

As the first point of contact for patients,



you'll play a key role in delivering a high standard of care and ensuring clinic operations run smoothly.

You’ll be responsible for:

- Welcoming and checking in patients
- Answering phones and managing email enquiries
- Booking and rescheduling appointments using our RIS system (Karisma)
- Advising patients on preparation requirements
- Quoting fees and processing payments
- Handling DVA and third-party claims
- Supporting our clinical teams to provide smooth and efficient patient care

What You’ll Bring:

- A warm, professional, and approachable personality
- Proven experience in reception, healthcare, or customer-facing roles (radiology experience a bonus!)
- Strong attention to detail and ability to stay calm under pressure
- Flexibility to work across multiple locations
- A current driver's licence and reliable vehicle
- A proactive mindset and willingness to learn
- Confidence using computer systems and managing multiple tasks

Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.

Building a healthier world, by delivering the best health outcomes one patient at a time.

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📌 Medical Receptionist (Queensland)
🏢 Integral Diagnostics
📍 Queensland