Azora is a fast growing non-bank lender specialising in commercial asset finance, consumer car loans and home loans. We are seeking a motivated and reliable Collector to join our Commercial Asset Finance team.
Your Responsibilities | How you will make a difference
- We are seeking commercial asset finance collector to join our team.
- Correspond with customers in arrears over the phone and email to understand their situation and find reasonable solutions based on both business and customer needs.
- Manage a portfolio of accounts (30+ days), contact customers and make suitable arrangements for repayment of arrears in order to minimise delinquency and losses.
- Negotiate acceptable repayment arrangements with customers
- Identify financial hardship and work with the Collections Manager / Hardship team to provide suitable financial assistance.
Your Skills & Experience | A little bit about you…
- 2+ years experience in commercial or consumer collections, including demonstrated 30+ days experience
- Working knowledge of Privacy Act
- Sound knowledge of collections processes
- A 'can do' and proactive approach to your work
- Team-oriented and teamwork a must!
- Commercial thinking
- Time management and organisation skills
- Clear written and verbal communication skills
- Punctual and reliable
Want to join our team?
We encourage you to be yourself and make sure you get to know us too! Want to learn more? Visit us at https://www.azora.com.au/
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📌 Collections Officer | Customer Service (New South Wales)
🏢 Azora Finance Group
📍 New South Wales
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