Workplace Support Officer Inclusive Employment Australia (IEA)

Workplace Support Officer Inclusive Employment Australia (IEA)

Outer West Sydney ESA - Servicing Mt Druitt, Blacktownand Seven Hills

Global Skills has recently been awarded contracts to deliverthe Australian Government’s IEA program in Outer Western Sydney, CentralWestern Sydney, Fairfield, Macarthur and Northern Sydney regions.

IEA has replaced Disability Employment Services; a programGlobal Skills has been delivering since 2006. Designed to create a moreinclusive future for people with a disability, injury and/or a healthcondition, IEA places each person’s unique goals and needs at the heart of theprogram. Participants will receive personalised support to prepare for, secureand maintain meaningful employment.

We are looking fora Post Placement/Ongoing SupportOfficer (Workplace Support Officer)in the Outer WesternSydney ESA to work across Mt Druitt, Blacktown and Seven Hills offices.

About the jobs

Post Placement/Ongoing Support Officers:

Deliver intensive pre and post placement workplace supportfor early identification of job retention risk with the objective to ensure jobsustainability, including job shadowing, identification of skill development,assistance with induction and workplace modifications and coaching as requestedby the employer and participant.

- Buildpositive relationships with employers for brokering or sustainingemployment
- Ensuringperformance benchmarks are achieved
- Ensurecompliance with National Standards for Disability Services,



ISO27001:2022/RFFR accreditation and other quality initiatives and compliancerequirements
- Adhereto WHS policies, all Information Security and Privacy requirements,understand, and apply Deed and guideline requirements

Selection Criteria:

- Experiencein disability or employment services and/or an ability to build rapportwith people from diverse backgrounds specifically persons with adisability, injury or illness
- Preferablyhold qualifications in Employment, Community or Disability services or arelated/higher level qualification
- Possessexceptional communication skills and a passion for helping others andmaking a difference
- Shareour commitment to providing the highest standard of customer service andcollaboration with key stakeholders
- Havean understanding of the local labour market, career and trainingopportunities
- Haveexperience working to deadlines and/or KPIs
- Possessstrong administration skills and IT literacy
- Bewilling to provide a satisfactory Criminal Record Check, Working withChildren Check and other checks as deemed necessary
- Beeligible to work in Australia
- Havea full unrestricted driver’s licence, valuable driving record and be willingto travel as required

Working at Global Skills





Global Skills prides itself on being a supportive andinclusive employer and actively encourages applications from People with aDisability, Lived Experience, candidates from a Culturally and LinguisticallyDiverse, First Nations and from the LGBTQIA+ community.

Our workplace diversity supports our business innovation andsuccess. We welcome candidates of all abilities and are committed to providinga supportive and accessible workplace. If you require any accommodations duringthe application process or while working with us, please let us know how we cansupport you.

We provide ongoing training to our employees, ensuring theyhave the knowledge and skills to support inclusivity and diversity in theworkplace.

Our employees benefit from:

- Ahighly competitive salary and conditions
- Employmentwith a highly reputable organisation, where staff benefit from anestablished management team who prioritise staff growth, progression andactive engagement in our organisation
- StaffDevelopment – Unlimited access to the NESA Academy, internal mentoring& external training opportunities e.g. Mental Health, First AidCertificate
- Anannual staff development allowance to strengthen skills, qualificationsand opportunities for progression
- EmployeeAssistance Program to support your wellbeing
- Apaid day off for your birthday
- One-weekadditional annual leave per year for staff with over 5 years of service
- EmployeeDiscount Program with a variety of leading retailers including Woolworths,Uber Eats, Event Cinemas

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📌 Workplace Support Officer Inclusive Employment Australia (IEA) (Blacktown)
🏢 Global Skills
📍 Blacktown