Trade Import Services Pty Ltd – Meadowbrook QLD

- Location: Meadowbrook, QLD (office + warehouse on one site, secure parking)
- Salary: $63,000 per annum + superannuation
- Hours: Monday–Thursday 7:30am–4:30pm, Friday 7:30am–3:00pm - early finish every Friday
- Summary: Phone-based customer service and order administration in a small, capable team. Real customers and real products - not a call centre.

Ritemate Workwear

We make and supply workwear to distributors and retailers at wholesale level across Australia, New Zealand and Papua Recent Guinea. We’re a growing business, and everything runs from our Meadowbrook site - office and warehouse under one roof - so you see the whole operation, not just your corner of it.

About the role

You’ll join a small sales support and admin team that handles the day-to-day contact with our customers. Most of the work is on the phone and in the inbox: taking orders, answering stock and delivery questions, and keeping everything moving accurately behind the scenes. You’ll report to the Sales Support and Administration Manager and Assistant Manager.

Day to day, that looks like:

- Handling customer enquiries by phone and email - mostly orders, stock availability and delivery questions
- Processing orders and phone payments quickly and accuratelyInvoicing and crediting customer accounts
- Working closely with the sales, warehouse, production and accounts teams




- Picking up new tasks and systems as the business grows - the role expands with you

Who does well here

- You’ve worked in admin, customer service or office support before, and you were good at it
- You’re confident with the Microsoft Office suite and fast, accurate with data entry
- You can juggle a ringing phone and a half-finished task without losing the thread
- You solve problems with common sense rather than waiting to be told what to do
- You’re comfortable working both independently and in a tight-knit team
- Our ideal candidate is resilient, decisive, and able to remain calm and effective when handling challenging stakeholders or high‑pressure situations.

Where it can go

That’s up to you. We promote from within and actively encourage cross‑skilling, so if you want to build toward sales, accounts or operations, the path is there. And if you’d rather do this role brilliantly for years without chasing a title – that’s valued too. Both are respected here.

What you get

- $63,000 per annum + superannuation
- Genuine work‑life balance: Monday–Thursday 7:30am–4:30pm, and every Friday you finish at 3pm
- No weekends, no shift work, no call‑centre KPIs
- 4 weeks of annual leave
- Secure onsite parking and an easily accessed location
- A small team where your work is visible and your ideas get heard

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📌 Sales Support & Administration Team Member (Queensland)
🏢 Trade Import Services
📍 Queensland