We have an opportunity for anExperienced Medical Receptionistto join our team at CLINICS

We require an individual who ishighly motivated,enthusiasticwith a"can do"attitude towards all tasks, ability to work autonomously at a fast pace as well as in a team. This will be a growing practice so a bubbly personality is a must as well as is the ability to think on your feet!

Your responsibilities will include:

- Open and Close clinic as per set procedure
- Greet patients and other callers in a professional and courteous manner
- Make appointments for patients
- Ensure medical records are managed confidentially and efficiently
- Accurately process patient payments via cash, Eftpos, and direct bill transaction.
- Knowledge of the MBS schedule and correct billing procedures
- Deal with referring doctors, hospital staff, pharmacists etc courteously and helpfully
- Attend to patient enquiries
- Check and handle internal emails.
- Fill in the roster when staff is away, on holidays and sick leave.
- Maintain the reception waiting area and consulting rooms tidy including the clean up of spills if necessary.




- Ensure the accurate storage and retrieval of patient and practice records with appropriate scanning, faxing and filing of all documents.
- At all times maintain confidentiality of patient personal and financial information.
- Complete recalls.
- Support the day to day operations of the medical centre.
- Exceptional customer service and teamwork skills.
- High level of computer literacy and IT knowledge.
- Experience using Best Practice is desirable.

In addition, the candidate must also provide the following;

- Current Police Check
- Current Working with Children clearance
- Current First Aid/CPR certificate
- Immunisation Record
- Driving Licence/ Photo ID

Selection Criteria:

- Demonstrated ability to work in a team
- Experience with Medical software (BEST PRACTICE/MEDICAL DIRECTOR)
- Demonstrated strong organisational and problem solving skills
- Demonstrated ability to work in a fast paced workplace, including multitasking
- Demonstrated ability to communicate with internal and external stakeholders both verbally and in writing
- Demonstrated commitment to quality patient service

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📌 Medical Receptionist (Wollongong)
🏢 Doctors and
📍 Wollongong