Bridges Health Services provides comprehensive practice management support to a group of multi-disciplinary medical specialists.

Our organisational values - Excellence, Collaboration and Quality - guide everything we do.
Clinic hours operate between 7.00am and 5.30pm, Monday to Friday.

Who We’re Looking For

We are seeking a part time or casual Medical Receptionist who is passionate about delivering exceptional customer service and enjoys being part of a warm, welcoming administration team.

The role offers approximately 20-32 hours per week over 2-3 days, with flexibility to work additional hours to support staff leave when required.

Key Responsibilities

- Manage incoming telephone calls, assist patients with enquiries and take accurate messages.
- Prepare clinics for Gastroenterology and other specialist services.
- Meet and greet patients, schedule consultations, and coordinate pre-procedure and post-procedure appointments.
- Process patient billing and receipting.
- Accurately manage all medical correspondence and patient-related administration.
- Follow up on radiology, imaging and pathology results.
- Provide day-to-day administrative support to doctors, patients and the broader administration team.

Skills & Attributes

- Exceptional customer service focus.




- Strong interpersonal, written and verbal communication skills, with the ability to liaise confidently with staff and consultants at all levels.
- Commitment to confidentiality and professional conduct.
- Excellent attention to detail and organisational skills.
- Ability to multitask and remain calm under pressure.
- Proficiency in Microsoft Office.
- Experience with practice management software (e.g., Clinic to Cloud, Genie) is desirable but not essential; willingness to learn new systems is important.
- Valuable understanding of medical terminology, Medicare and health funds (desirable).
- Previous experience in a healthcare environment (specialist practice, hospital or day hospital) is advantageous but not mandatory.
- University students seeking experience in a health environment are welcome to apply.

- We offer additional training and support for applicants who are enthusiastic, motivated and interested in developing new skills or progressing to a senior role.

Location

Bridges Health Services is located on the Mater South Brisbane Campus, with easy access to public transport and subsidised parking available on the Mater campus.

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📌 Medical Receptionist (Queensland)
🏢 Bridges Health Services
📍 Queensland