Internal Sales Representative

Villawood Timber & Building Products

Full-Time Permanent | Villawood, Sydney NSW

We're looking for someone who takes pride in their work.

At Villawood Timber & Building Products, we believe great businesses are built by excellent people. That's why we're looking for someone who is reliable, accountable, team-oriented, and genuinely enjoys looking after customers.

If you take pride in getting the details right, value teamwork, and want to build a long-term career with a business that believes in doing things properly, we'd love to hear from you.

About Us

Villawood Timber & Building Products is a trusted supplier of timber and building materials, servicing builders, carpenters, and trade professionals across Sydney.

Our reputation has been built on exceptional customer service, reliable delivery, quality products, and a simple promise: we do what we say we'll do.

As we continue to grow, we're looking for another great person to join our team—someone who shares our values and wants to contribute to a business that takes pride in its work.

What Matters to Us

Our business is built on four core values:

- Respect
- Integrity
- Collaboration
- Excellence

These aren't just words on a wall. They guide how we work with our customers, support one another, and make decisions every day.

About the Role

This is a hands-on Internal Sales role for someone who enjoys a busy environment, solving problems, and helping customers.

You'll be responsible for preparing quotations, processing orders, coordinating deliveries, and ensuring every customer receives prompt, accurate and professional service.

Every phone call,



quote and order is an opportunity to strengthen customer relationships and reinforce the reputation we've worked hard to build.

Your Responsibilities

- Prepare customer quotations and process sales orders accurately and efficiently.
- Respond to customer enquiries via phone and email.
- Build strong relationships with builders, carpenters, and trade customers.
- Coordinate customer orders from enquiry through to delivery.
- Work closely with our warehouse and despatch teams to ensure orders are fulfilled accurately and on time.
- Support the external sales team with pricing, product information, and order management.
- Maintain accurate customer and order information within our ERP system.

About You

You'll be someone who:

- Has previous Internal Sales experience within the timber, building materials, hardware, or construction supply industry.
- Communicates confidently and professionally.
- Is organised, reliable, and has exceptional attention to detail.
- Works well in a fast-paced environment while remaining calm under pressure.
- Takes ownership, follows through, and enjoys solving problems.
- Genuinely enjoys providing outstanding customer service.
- Works well as part of a team and contributes positively to the workplace.

Most importantly, we're looking for someone whose values align with ours.

Skills can be taught. Attitude, integrity, and accountability make the difference.

What You'll Get

- Competitive salary based on experience.
- Stable, full-time employment with a growing Australian business.
- A supportive, professional team environment.
- Ongoing training and development.
- Genuine opportunities to grow as the business continues to expand.

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📌 Internal Sales Representative (Bankstown)
🏢 Villawood Timber
📍 Bankstown