Shape the Future of Australia's Pharmaceutical Manufacturing Industry

At Lavida Pharmaceuticals, we believe great partnerships create great products.

As one of Australia's rapidly growing TGA-licensed pharmaceutical and nutraceutical contract manufacturers, we partner with leading Australian and international brands to transform innovative ideas into commercially successful products.

From concept development and formulation to regulatory compliance, manufacturing, quality assurance and commercialisation, our multidisciplinary teams deliver end-to-end manufacturing solutions across complementary medicines, pharmaceuticals, sports nutrition, veterinary products and personal care.

If you are passionate about building long-term customer relationships, enjoy solving complex commercial challenges, and are looking for genuine career progression within a fast-growing Australian manufacturer, we'd love to hear from you.

Why Join Lavida?

Joining Lavida means far more than accepting another Account Management role.

You'll become the trusted commercial partner for some of Australia's most exciting healthcare and wellness brands, working alongside specialists in Research & Development, Regulatory Affairs, Quality Assurance, Manufacturing, Supply Chain and Commercial Operations.

This unique cross-functional exposure provides an outstanding opportunity to develop both your commercial and technical expertise within a highly regulated TGA manufacturing environment.

Whether your long-term ambition is to become a Senior Account Manager, Technical Sales Manager, Business Development Manager, Commercial Manager or Sales Director, Lavida provides the platform, mentoring and opportunities to help you achieve your career goals.

About the Role

Reporting to the Director of Strategic Partnerships, you will play a pivotal role in managing key customer relationships while driving sustainable business growth.

As the primary point of contact for your portfolio, you will guide customers throughout their product development and manufacturing journey - from initial enquiry through product launch and ongoing account management.

Success in this role requires solid commercial acumen, outstanding relationship-building skills and the ability to collaborate effectively with both customers and internal technical teams.

Key Responsibilities

You will:





- Develop and execute strategic account plans to grow existing customer relationships while identifying new business opportunities.
- Build a healthy sales pipeline through proactive prospecting, networking, referrals and qualified lead generation.
- Understand each customer's commercial objectives, technical requirements and product vision, delivering tailored manufacturing solutions that create long-term value.
- Coordinate closely with Research & Development, Regulatory Affairs, Quality, Manufacturing, Procurement and Supply Chain teams to ensure seamless project delivery.
- Manage multiple customer projects simultaneously, ensuring products are delivered on time, within budget and to the highest quality standards.
- Provide exceptional customer service throughout the entire customer lifecycle, proactively resolving issues and maintaining strong client satisfaction.
- Conduct regular business reviews with key customers, monitor account performance and identify opportunities for continuous growth.
- Prepare quotations, proposals, presentations and commercial documentation with accuracy and professionalism.
- Maintain accurate CRM records, sales forecasts and pipeline reporting.
- Analyze sales performance, market trends and customer insights to support strategic business decisions.
- Represent Lavida professionally at customer meetings, industry events and exhibitions.

About You

You are a relationship-focused professional who genuinely enjoys helping customers succeed.

You combine commercial thinking with excellent communication skills and are comfortable managing multiple projects in a fast-paced environment.

Ideally, you will bring:

- A tertiary qualification in Business, Marketing, Science, Pharmacy, Nutrition or a related discipline (preferred).
- Previous experience in Account Management, Business Development, Technical Sales or Key Account Management.
- Experience within pharmaceutical, nutraceutical, consumer healthcare, FMCG, contract manufacturing or retail pharmacy industries is highly regarded.




- Outstanding interpersonal and stakeholder management skills.
- Strong negotiation, presentation and problem-solving abilities.
- Excellent organisational skills with the ability to manage competing priorities.
- High attention to detail and commitment to delivering exceptional customer experiences.
- Proficiency in Microsoft Office, particularly Excel.
- Experience with SAP or CRM systems (advantageous).

Most importantly, we are looking for someone who is motivated, curious, collaborative and eager to build a long-term career with us.

What We Offer

At Lavida, we recognize that our people are our greatest strength.

In return, we offer:

- Permanent full time position with long-term career stability.
- Competitive salary package with performance-based incentives.
- Structured onboarding, comprehensive training and ongoing professional development.
- Clear career progression pathways into Senior Account Management, Technical Sales, Business Development and Commercial Leadership.
- Exposure to Australia's rapidly expanding pharmaceutical and nutraceutical manufacturing industry.
- Opportunity to work with leading domestic and international healthcare brands.
- A collaborative, respectful and supportive team culture where your ideas are valued.
- Modern manufacturing facilities located in Eastern Creek.
- a genuine commitment to work-life balance.
- Opportunities for continuous learning.

About Lavida Pharmaceuticals

Lavida Pharmaceuticals is a proudly Australian-owned, TGA-licensed contract manufacturer specialising in the development and manufacture of complementary medicines, pharmaceuticals and health products.

Our purpose is simple—to help our customers bring innovative, high-quality healthcare products to market while maintaining the highest standards of quality, compliance and customer service.

We are committed to building long-term partnerships founded on integrity, innovation, excellence and mutual success.

As our business continues to grow, we are looking for talented people who share our values and want to grow with us.

Ready to Make an Impact?

If you're looking for more than just your next job—and want to build a rewarding career with one of Australia's growing pharmaceutical manufacturers we would love to hear from you.

Applicants must have the legal right to live and work in Australia.

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📌 Account Manager (New South Wales)
🏢 LAVIDA Pharmaceuticals
📍 New South Wales