Are you passionate about providing exceptional customerservice and enjoy working in a vibrant and unique environment?

Wagga Leisure is looking for enthusiastic and friendlyindividuals to join our team as Casual Customer Service Officers!

- Remuneration of $38.07gross per hour + superannuation.
- Positions arecasual and on an as needs basis. Applications will be retained on file to fillvacancies within our casual pool as they arise.

Please note: Rates ofpay for all Council employees aged between 15-18 years of age are paid inaccordance with the Local Government (State) Award. Junior and Trainee Employment.For further information, please see Council’s Junior Rates of Pay Fact Sheet.

Key Responsibilities

- Provide excellentcustomer service through greeting and assisting customers with enquiries andproviding information about our facilities, services, memberships and programs.
- Handle admissiontransactions, membership sign-ups, and program registrations such as enrolmentsfor the Oasis Swim School, Workout Gym, Jim Elphick Tennis Centre and stadiums
- Assist the BookingsOfficer and Senior Customer Service Officers in bookings of Sportsgrounds,Sportsgrounds Lighting, Parks, Halls, Community Centres and Banners along withWagga Leisure’s facilities including the Multi-Purpose Stadium, Workout Gym,Bolton Park Stadium, Oasis Aquatic Centre and Jim Elphick TennisCentre.
- Maintain a cleanand organised reception and foyer area.
- Answer phonecalls and manage email correspondence efficiently.
- Assist customerswith merchandise and swimwear sales in the Oasis Swim Shop.
- Assist withprograms conducted at the Centre as required.
- Assist with theexecution of response to emergency situations.
- Ensure the safetyand well-being of all patrons by enforcing centre policies and procedures.
- Participate inregular in-house training sessions and staff meetings.




- Complete otherreasonable duties or tasks as required in consultation with the Senior CustomerService staff and the Customer Service Team Leader.

Requirements for the role

- Current First AidCertificate.
- CurrentCardiopulmonary Resuscitation (CPR) Certificate.
- NSW Working withChildren Check Clearance.
- Stronginterpersonal and communication skills.
- Ability to workeffectively in a team and independently.
- Excellent organisationalskills and attention to detail.
- Basic computerskills and ability to learn current software quickly.
- Previousexperience in customer service is preferred but not required.
- Ability to workAM & PM shifts across all days of the week, including weekends, inaccordance with rostering arrangements.
- Are committed tothe WH&S; requirements of the role.

In accordance with Work Health and Safety legislation,successful candidates are required to be vaccinated for Hepatitis A andHepatitis B and will be asked to provide evidence of this.

This role involveschild-related work and is subject to NSW child protection legislation. Acurrent NSW Working with Children Check (WWCC), issued by the NSW Office of theChildren’s Guardian, is required. Candidates must provide their WWCC number forverification. For further information, visit –https://www.ocg.nsw.gov.au

As part of the recruitmentprocess, pre-employment checks such as full-functional medical assessment andprofessional reference checks will be conducted in line with requirements ofthe position.

All selected candidates for this position will beasked to consent to a police check. Please note that people with a criminalrecord are not discouraged from applying for the position. Each applicationwill be considered on its merit.

Council is an inclusiveemployer. We strive to reflect the community in which we work, as a result wewelcome and encourage applications from skilled people from all walks of life.This includes women, men, Aboriginal and Torres Strait Islander people, culturallyand linguistically diverse people, people with a disability, veterans, sexuallyand gender diverse people, people with lived experience and people of all ages.

#J-18808-Ljbffr

📌 Casual Wagga Leisure Customer Service Officer (Wagga Wagga)
🏢 Wagga Wagga City Council
📍 Wagga Wagga