9d ago , from Illawarra Mercury Job Board

We're Hiring: Operations Manager Employment Type: Full-Time Experience Level: Mid-Level to Senior-Level We are seeking an experienced, strategic, and results-driven Operations Manager to oversee daily operations, improve business processes, and drive operational excellence. This role is ideal for professionals who are passionate about optimizing workflows, leading teams, and implementing strategies that enhance efficiency, productivity, and business performance. As an Operations Manager, you will be responsible for managing operational activities, improving processes, coordinating cross-functional teams, and ensuring the organization achieves its operational goals effectively.

Key Responsibilities

- Oversee daily business operations and ensure smooth execution of operational activities.
- Develop and implement operational strategies, policies, and procedures aligned with company objectives.
- Manage, train, and support operations teams to achieve performance goals.

- Monitor operational performance through key performance indicators (KPIs) and performance reports.
- Identify process inefficiencies and implement continuous improvement initiatives.
- Optimize workflows, resources, and operational costs to improve productivity.

- Collaborate with Finance, Sales, Marketing, Human Resources, and other departments to support business objectives.
- Manage operational projects, timelines, budgets, and deliverables.
- Develop and maintain standard operating procedures (SOPs) and operational documentation.

- Analyze operational data and provide insights and recommendations to senior management.
- Identify operational risks and develop solutions to ensure business continuity.




- Support digital transformation, automation, and technology implementation initiatives.

Requirements

- Ensure compliance with company policies, quality standards, and industry regulations.
- Bachelor's degree in Business Administration, Operations Management, Management, Engineering, Finance, or a related field.
- Proven experience in operations management, business operations, project management, or a related role.

- Solid understanding of business processes, workflow optimization, and operational strategy.
- Excellent leadership, communication, and team management skills.
- Strong analytical, problem-solving, and decision-making abilities.

- Experience managing budgets, resources, and operational performance metrics.
- Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
- Experience with ERP systems, project management tools, or business management platforms is an advantage.

- Ability to manage multiple priorities and perform effectively in a fast-paced environment.
- Familiarity with automation tools, AI-powered productivity platforms, and digital transformation solutions is a plus.

Benefits

- Opportunity to lead impactful operational initiatives and business improvement projects.
- Exposure to strategic planning, team leadership, and organizational growth.
- Professional development, leadership training, and continuous learning opportunities.

- Clear career progression into Senior Operations Manager, Operations Director, Head of Operations, or Chief Operating Officer (COO) roles.
- Collaborative, innovative, and performance-driven work environment.
- Competitive compensation with performance-based incentives and comprehensive benefits.

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