Enterix is an Australian founded medical device company that manufactures, sells, distributes and tests Bowel cancer screening kits in Australia wide & the USA.

We are seeking a full time Lab & Office Support Officer to join our dedicated team at ourNorth Ryde facility, workingMonday to Friday. This is strictly anon-siterole due to the nature of the responsibilities of the position.

We’re looking for someone who:

- Is digital literate — comfortable using computers, email, and office systems as part of their daily responsibilities.
- Works well in a highly regulated work environment, following standards by TGA and FDA
- Has excellent attention to detail and computes with high degree of accuracy
- Works well in a team environment and can also work well independently
- Be willing to work in a pathology laboratory and be trained in pathology techniques
- Is looking for a stable full-time permanent role
- Takes pride in their work and is committed to deliveringoutstandingservice to the Australian public.
- Is eager and willing to learn —full training will be provided.
- Shares our dedication toexceeding customer expectationsand providing a high standard of support.

We welcome applicants who are comfortable with documentation, as we believe that this is a key component in delivering quality service to our customers.

The main duties of this role include, but are not limited to:

- Receiving and triaging patient samples for testing




- Entering patient data in the computerised system
- Carrying out laboratory testing of patient samples
- Creating batches, allocating test results to patient and samples, using various software systems
- Liaising with Quality Assurance and on-site Doctor to deliver patient & doctors letters.
- Communicating in a courteous and responsive manner with customers (both internal and external) regarding sample submissions and associated queries.
- Assisting with complaints and/or non-conformities as per procedure.
- Assist in the review of internal procedures to ensure continuous customer satisfaction.
- Comply with relevant standards, regulations, and internal policies.
- Supporting the team to ensure day-to-day operations run and tasks are completed.

The ideal candidate will have:

- Excellent attention to detail and accuracy
- Can work well to support the team and work well independently.
- Can work in a highly regulated office and laboratory environment, following TGA and FDA standards and is willing to be trained in laboratory techniques.
- Previous data entry experience and experience working in small businesses is highly advantageous but not essential.

If you’re someone who takes pride in your computer skills, producing work with high degree of accuracy and is willing to be trained in laboratory techniques, we’d love to hear from you.

For information about us, visit www.colovantage.com.au

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📌 Office and Laboratory Technician (Ryde)
🏢 Enterix
📍 Ryde