Senior Receptionist – Medical Practice

Lead with purpose. Inspire a team. Make a difference every day.

Are you an experienced receptionist who is ready to take the next step into a leadership role? Do you thrive in a fast-paced environment, enjoy supporting and mentoring others, and take pride in delivering exceptional patient care?

This exciting leadership opportunity is based within The Lockyer Doctors, with a primary base at either our Laidley or Rosewood Practice. As part of our collaborative leadership team, flexibility to work across all four of our practice locations—Laidley, Plainland, Gatton and Rosewood—when required is an essential part of the role.

We are seeking a motivated and organised Senior Receptionist to join our team. This is more than a reception role—it's an opportunity to become a key leader within our organisation, helping to shape workplace culture, support staff development, and ensure the smooth day-to-day operation of our busy medical practices.

As a Senior Receptionist, you'll lead by example, foster a positive and collaborative team environment, and play an important role in creating an outstanding experience for both our patients and our staff.

Why Join The Lockyer Doctors?

At The Lockyer Doctors, we believe our people are our greatest asset. We are committed to creating a workplace where employees feel supported, valued and empowered to succeed.

The successful applicant will receive ongoing training, mentoring and support from our leadership team to help them develop their leadership skills and grow within the role. We believe excellent leaders continue to learn, and we are invested in helping our team reach their full potential.

You'll have the opportunity to work across multiple practice locations, collaborate with a diverse and supportive team, and contribute to the continued growth and success of The Lockyer Doctors.





If you're looking for a workplace where your contribution is recognised, your ideas are valued, and your professional development is genuinely encouraged, we'd love to hear from you.

About You

- Leads with professionalism, integrity and emotional intelligence.
- Has exceptional communication skills and can confidently navigate challenging conversations.
- Naturally supports, mentors and motivates others.
- Builds positive relationships with colleagues, patients and stakeholders.
- Is organised, proactive and able to effectively prioritise competing demands.
- Remains calm, adaptable and solutions-focused in a busy environment.
- Demonstrates accountability, reliability and exceptional attention to detail.
- Leads by example and consistently maintains high standards.
- Is passionate about creating a welcoming and supportive experience for every patient.

What You'll Bring

- Previous experience in medical reception or healthcare administration (preferred but not essential).
- Demonstrated leadership or senior team experience.
- Strong organisational and time management skills.
- Excellent attention to detail and accuracy.
- Outstanding interpersonal and conflict resolution skills.
- Confidence using practice management software and general computer systems.
- The ability to multitask while maintaining professionalism and efficiency.

Our Values

- Respect and kindness.
- Teamwork and collaboration.
- Accountability and professionalism.
- Continuous improvement.
- Compassionate patient care.
- Supporting one another to succeed.

Ready to Take the Next Step?

If you're ready to build your leadership career in a supportive and rewarding environment, we'd love to hear from you.

Bring your passion for people, your commitment to excellence, and your desire to make a meaningful difference every day. We'll provide the support, guidance and opportunities to help you grow into an exceptional leader.

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📌 Senior Receptionist – Medical Practice (Lockyer)
🏢 Bemphy Medical
📍 Lockyer