Join the team at BrisVegas Machinery as a full-time Service Administrator based in Darra, Queensland. In this role, you will be a point of contact for customers, providing exceptional service and support to ensure their machinery and equipment needs are met efficiently and effectively.
What you'll be doing
Schedule and coordinate service and maintenance appointments for customer equipment
Liaise with the technical team to ensure timely and accurate diagnosis and resolution of customer issues
Maintain detailed records of all customer interactions and service work
Provide regular updates to customers on the status of their equipment and work orders
Support the wider team with administrative tasks as required
What we're looking for
Previous experience in a customer service or client-facing role.
Strong communication and interpersonal skills, with the ability to build rapport and provide exceptional customer service
Excellent organisational and time management skills to juggle multiple tasks and priorities
Proficient in using computer systems and software to maintain accurate records and schedule appointments
A keen eye for detail and the ability to problem-solve effectively
A positive, friendly and helpful attitude to provide a great customer experience
What we offer
At BrisVegas Machinery, we are committed to supporting our employees' professional and personal growth. In this role, you'll have access to ongoing training and development opportunities, as well as a range of advantages including competitive remuneration, and a supportive team environment.
About us
BrisVegas Machinery is a leading supplier of high-quality machinery and equipment, serving clients across a range of industries. With over 20 years of experience, we pride ourselves on our exceptional customer service and technical expertise. Join our team and be part of a dynamic, innovative company that is committed to helping our customers succeed.
#J-18808-Ljbffr
📌 Service Administrator (Brisbane)
🏢 BrisVegas Machinery
📍 Brisbane
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.