Technical Consultant (New South Wales)

Technical Consultant (New South Wales)

05 Aug
|
Cloud4x Enterprise Systems
|
New South Wales

05 Aug

Cloud4x Enterprise Systems

New South Wales

After several years of uninterrupted growth, we need to grow our team in Sydney with an experienced, cross-disciplined technical consultant. This role will work on exciting projects designing, building, and supporting our customer environments.

C4X Technology Architects is an MSP with deep expertise in the upper middle market, servicing significant and globally known brands in Australia. Our brand is synonymous with quality partnerships and doing right by our clients. We have grown through technical excellence and word of mouth, not aggressive selling. We are an IT company, established by technologists, and technology is in our DNA.

You are a Level 2 engineer with 3-5+ years' experience (including in MSPs) who can support and improve core infrastructure across compute, storage, and identity, with a specialty in Up-to-date Management across the Microsoft 365 ecosystem. This is a role that would suit someone who has worked across many SMB businesses and wants to expand their horizon to the mid-market and the technologies used there.

We encourage you to apply even if you don't meet every single criterion below.

You must own your own car, hold a valid driver's license, and be able to commute to our office in Rhodes, NSW, as well as travel to client sites when required.

What the role looks like (projects vs support)

This role is approximately 60% project work / 40% support.

Projects (60%)

Deliver infrastructure modernisation initiatives, uplift manageability through Intune/M365 and automation and provide input to new or improved standards.

Support (40%)

Provide L2 escalation for moderate issues, run root cause analysis, provide training and knowledge transfer, and implement permanent fixes.

What you’ll do





- Deliver Modern Management project work across Intune and M365 (policy, standards, rollout, uplift).
- Handle L2 escalation and troubleshooting across modern-managed endpoints and underlying infrastructure.
- Assist with planning and implementing infrastructure changes and upgrades, with clear documentation.
- Support core Active Directory services (as required for integrated/hybrid environments).

What we’re looking for (must-have)

- Experience: 3-5 years in infrastructure/systems engineering roles.
- Modern Management depth: Configuring and maintaining Intune (device configuration, compliance, security baselines, update rings, app deployment, endpoint hardening) or equivilants in AD/GPO.
- Broader M365 Ecosystem: Familiar with M365 identity, devices, security and endpoint management to support consistent management standards.
- PowerShell: Basic to moderate PowerShell skills (troubleshooting, simple automation).
- Infrastructure: Working exposure to traditional infrastructure: Windows Server, Hypervisors, SAN/NAS and Active Directory.
- Networking: Working knowledge and troubleshooting capability (switching/routing/firewall concepts) within traditional network stacks.
- Initiative and problem-solving: Comfortable taking initiative on project tasks and support tickets, with solid Root Cause Analysis skills.
- Linux infrastructure services and platforms, including HAProxy, FreeRADIUS, OpenLDAP, and Docker.
- Support VMware and/or Hyper‑V platforms. Some experience with enterprise switching, enterprise WIFI, SD‑WAN and Zero Trust.
- VoIP knowledge and troubleshooting capability, especially with 3CX and Teams.
- Experience leading a project from start to finish.

#J-18808-Ljbffr

📌 Technical Consultant (New South Wales)
🏢 Cloud4x Enterprise Systems
📍 New South Wales

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