At Viridian Glass, we're proud to be Australia's leading glass manufacturer and processor, supplying high-quality glass solutions to residential and commercial customers across the country. With a strong focus on safety, innovation and exceptional customer service, we're looking for an organised and customer-focused Sales Administrator to join our Sydney Sales team.
If you enjoy building strong customer relationships, providing outstanding service and supporting a high-performing sales team, we'd love to hear from you.
About the Role
You'll play an important role in delivering exceptional service to our customers by preparing accurate quotations, responding to customer enquiries and providing administrative support to our Sales team. You'll work closely with Account Managers and internal stakeholders to ensure customers receive timely, professional and reliable service while helping drive business growth.
Key Responsibilities
- Provide exceptional customer service to internal and external customers.
- Prepare accurate quotations and estimates within agreed timeframes.
- Respond to customer enquiries and provide timely follow-up.
- Support Account Managers with urgent orders, customer requests and sales administration.
- Process cash sales, COD orders and manage invoicing requirements.
- Maintain customer records and quotation registers.
- Organise product samples and customer requests.
- Build strong relationships with customers while delivering a high standard of service.
- Assist with CRM, customer portal and business system administration.
- Identify opportunities to improve processes and support continuous improvement initiatives.
About You
You are a proactive, organised and customer-focused professional who enjoys working in a fast-paced environment. You have excellent attention to detail, strong communication skills and enjoy collaborating with others to deliver outstanding customer outcomes.
- Experience in a customer service, sales administration or internal sales role.
- Excellent written and verbal communication skills.
- Strong organisational skills with the ability to manage competing priorities.
- A high level of accuracy and attention to detail.
- Experience using CRM or ERP systems (desirable).
- Experience within manufacturing, construction or the glass industry will be highly regarded, but is not essential.
Why Join Viridian?
At Viridian, our people are at the heart of everything we do. We are committed to providing a protected, inclusive and supportive workplace where our people can grow and succeed.
When you join Viridian, you'll enjoy:
- Working for Australia's leading glass manufacturer.
- A supportive and collaborative team environment.
- Opportunities for ongoing training and professional development.
- Career progression opportunities within a national business.
- A workplace built on our values of Safety, Customer, Teamwork and Accountability.
Note: Viridian has a strong commitment to health and safety, with a pre-employment medical policy (including a drug and alcohol screen) requiring successful completion prior to an offer being made. Only shortlisted candidates will be contacted. We do not accept unsolicited applications from third parties. Applicants must be eligible to work in Australia.
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📌 Sales Administrator (New South Wales)
🏢 Viridian Glass
📍 New South Wales
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