Lead a well-run 75-bed home in a values-driven, community-owned organisation

Clarence Village is a community-owned, not-for-profit provider of residential aged care, retirement living and community housing on the NSW North Coast. We're proud of the quality of care we provide and the culture we've built, and we're looking for a Facility Manager to lead our Dougherty Villa team into its next chapter.

About the role

Reporting to the CEO, you'll hold overall responsibility for the operations, quality and culture of Dougherty Villa. You'll directly lead a senior team of three - and it's through them, and the wider team, that you'll ensure our residents receive consistently excellent care.

This is a genuine leadership role. We're looking for someone who leads by developing their people: setting transparent direction, coaching, removing barriers, and building a team that feels united and supported. Operational competence matters, but the heart of this job is people.

What you'll do

- Lead, coach and develop a senior management team to deliver strategic, effective management
- Provide high-level oversight of the systems and processes that deliver high-quality resident care
- Coordinate the response to incidents and issues, and manage facility risk in line with our policies
- Keep the CEO informed of significant changes and risks
- Work with the CFO and corporate team to operate within budget and allocate resources effectively




- Oversee key processes including admissions and resident funding
- Report on key plans, data and benchmarks to the CEO and Board

What good looks like for our home

- A home that consistently meets its quality, clinical and financial targets
- A proactive, effective and caring workplace culture
- A senior team that is clear on direction, well-supported, and performing
- A strong internal and external reputation as a high-quality provider and employer of choice

About you

- Demonstrated leadership experience and skills in aged care or a comparable environment
- High emotional intelligence, and a genuine commitment to developing and supporting a team
- Strong working knowledge of accreditation, compliance and clinical governance systems
- Sound financial and operational judgement
- A solution-focused, accountable and calm approach to problem-solving
- Clinical currency (RN registration) is well regarded, though not essential
- A commitment to ongoing development, particularly in leadership

Why Clarence Village

- A well-run, stable home with a strong senior team and good foundations to build on
- A community-owned, purpose-driven not-for-profit with values at its core
- The chance to genuinely shape a facility's leadership and culture

Clarence Village is an equal opportunity employer. We welcome applications from people of all backgrounds.

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📌 Facility Manager (Grafton)
🏢 Clarence Village
📍 Grafton