Our client is a leading manufacturer specializing in pressed metal door frames, fire doors, and specialised doors for commercial and residential construction projects. Based in Sydney, they utilise Australian steel and advanced manufacturing technology to produce high-quality customised solutions for the construction industry.
They are currently seeking an experienced and motivated Sales Administration Officer to join their growing team in Smithfield.
About the Role
As the Sales Administration Officer, you will play a key role supporting daily operations by managing customer enquiries, processing orders, handling invoicing, and maintaining accurate system data. You will be the main point of contact for customers and work closely with internal departments to ensure smooth communication and efficient service delivery.
Key Responsibilities
- Answer inbound customer calls and email enquiries professionally
- Process customer orders accurately and efficiently
- Prepare invoices and maintain accurate documentation
- Enter and update customer information within internal systems and CRM platforms
- Provide excellent customer service and maintain strong client relationships
- Coordinate with internal teams regarding orders, deliveries, and customer requests
- Assist with general administration and office support duties
- Resolve customer issues and escape where required
- Ensure all records and data are maintained accurately
What We're Looking For
- Previous experience in sales administration or customer service roles
- Strong phone manner and communication skills
- Experience processing customer orders and invoicing
- Confident using CRM systems and Microsoft Office
- High attention to detail and strong organisational skills
- Ability to multitask and work in a fast-paced environment
- Reliable, professional, and team-oriented attitude
What's on Offer
- Competitive pay rate of $36-$40 per hour
- Full-time ongoing opportunity
- Supportive and friendly team workplace
- Immediate start available
- Smithfield location with onsite parking
#J-18808-Ljbffr
📌 Sales Admin Officer (New South Wales)
🏢 Express Employment Professionals
📍 New South Wales
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