AML Partners is a fast-growing Australian compliance business helping real estate agents, buyer’s agents and conveyancers complete mandatory anti-money laundering checks for their buyers, sellers, vendors and purchasers.

We are looking for a highly organised, proactive and customer-focused Office Manager / Executive Assistant to join our team. This is a varied role suited to someone who enjoys being across multiple things at once, supporting customers, managing admin, keeping the office running smoothly and helping a growing business stay organised.

Real estate experience is highly regarded. Someone who understands how agencies operate and has dealt with buyers, sellers, vendors, purchasers, agents or conveyancers would be a great fit.

About the role

This is a hands-on, varied role where no two days will be the same. You will support the AML Partners team with customer enquiries, office administration, inbox management, invoicing, accounts receivable, calendar management and general operational support.

You will work closely with the founders and operations team to help ensure our clients receive a professional, responsive and seamless experience.

Key responsibilities

- Respond to customer enquiries via email and phone

- Manage shared inboxes and ensure emails are actioned promptly

- Assist clients with general questions about AML checks and onboarding

- Prepare and send invoices

- Follow up accounts receivable and outstanding payments

- Book meetings and manage calendar invites

- Support the founders with executive assistant tasks

- Manage rosters and scheduling for AML operations team members





- Maintain customer records and internal admin systems

- Assist with onboarding new clients

- Support general office operations and day-to-day administration

- Help identify ways to improve processes as the business grows

About you

We are looking for someone who is organised, reliable and confident dealing with customers.

You will ideally have:

- Previous experience in real estate, conveyancing, administration, office management or executive support

- Strong communication skills and a qualified phone/email manner

- Experience dealing with buyers, sellers, vendors, purchasers or property clients

- Excellent attention to detail

- Strong organisational and time management skills

- Confidence managing inboxes, calendars, invoices and customer follow-ups

- Ability to work independently and take initiative

- A positive, flexible and team-focused attitude

- Comfort working in a fast-paced, growing business

AML or compliance experience is not essential — we can train the right person.

Why join AML Partners?

- Flexible part-time or full-time options

- Hybrid working arrangement

- Inner West Sydney office location

- Fun, supportive and high-performing team

- Opportunity to join a growing Australian business

- Varied role with exposure across operations, customer support, administration and executive support

- Real opportunity to help shape how the business runs as we grow

Location

This is a hybrid work-from-home and in-office role based in the Inner West, Sydney.

Applicants must be based in Sydney and able to attend the office as required.

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📌 Office & Operations Manager (Real Estate Experience) (Inner West Council)
🏢 AML Partners
📍 Inner West Council