Mercy Community are on the search for a passionate and dedicated Family Support Worker to join our Bright Beginnings team. Permanent Part time and Full-time roles available based in Herston. Shifts will involve nights and weekends which will include penalties. This is an exciting opportunity to join our team as we look forward to a current dynamic journey within our Bright Beginnings team.

The successful applicant is responsible for contributing to the provision of a safe and supportive workplace for vulnerable pregnant women and new mothers and their babies in the Mercy Community Intensive Support House. The role requires provision of practical and emotional support to mothers to secure safe and stable housing, access perinatal and mental health services and improve their parenting skills and gain confidence in caring for their baby and develop and maintain living skills.

This role involves but not limited to -

- Provide information, education, modelling and support to mothers to develop appropriate independent living skills and baby care skills by implementing Family Support Plans developed by the Caseworker
- Provide support and guidance to the mothers to implement the routines and feeding schedule for their baby according to the plans developed by the Coordinator
- Transport the mothers to pre-approved appointments/outings where required
- Engage the mothers in supervised outings on weekends where the whole house will plan and attend

About you

- Certificate III or higher in Community Services or related discipline and relevant experience OR
- Relevant experience from previous employment, services, or studies that qualifies you to undertake the main duties of the role,



including working with babies and their families
- Current and valid Paid Blue Card (Queensland Working With Children Check) or ability to apply
- Queensland Provisional Green or above Driver Licence
- First Aid and CPR Certificate (or willingness to obtain prior to commencement)
- Evidence of current vaccination against whooping cough (or willingness to obtain prior to commencement)

Why Mercy Community

Mercy Community is a Catholic not-for-profit, compassionately inspiring and supporting people to live hopeful, connected lives within inclusive communities. We support families, young people, and older people, and live by our values of Compassion, Integrity, Dignity and Empowerment.

Being part of the Mercy Community team, means you have access to some fantastic benefits, such as:

- Increase your take home pay through the use of generous salary packaging - up to $18,550 per annum of your salary is available as a tax-free component
- Pay for your Queensland Blue Card and NDIS Worker Screening Card when you need – saving you up to $156 if you need both cards!
- Provide you and your immediate family free, professional and confidential counselling services through our Employee Assistance Program
- Free annual influenza and/or other vaccination reimbursements
- Benyfits – is an employee benefits program designed to help you save money on living costs

We also ensure all our employees have access to a wide variety of excellent learning and development tools to continue your professional and personal development. This includes making sure you have access to a range of other career pathways and opportunities across Mercy.

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📌 Family Support Worker (Queensland)
🏢 Mercy Community
📍 Queensland