RDNS Your Choice HomeCare (RDNS YCHC) Location: Parramatta, NSW
Employment Type: Full-Time (Flexible Working Arrangements Available)

Office Administrator

RDNS Your Choice HomeCare (RDNS YCHC) Location: Parramatta, NSW
Employment Type: Full-Time (Flexible Working Arrangements Available)

Join a Team That Makes a Difference

At RDNS Your Choice HomeCare, we are passionate about helping people live independently and comfortably in their own homes. Since 2007, we have been delivering high-quality aged care, disability support, and home care services, connecting clients with skilled and compassionate support workers. Our mission is to serve the best interests of the community by providing responsive, flexible, and person-centred care services that enhance quality of life. [rdns.com.au], [rdns.com.au]

As a growing Home Care provider, we are seeking an organised and proactive Office Administrator to support our workforce, clients, and operations team from our Parramatta office.

About the Role

This is a varied and rewarding role that sits at the heart of our operations. You will be the first point of contact for many of our workforce members and stakeholders while ensuring the smooth day-to-day administration of the office.

Working closely with operational leaders, schedulers, and workforce teams, you will play a key role in maintaining compliance, supporting recruitment processes, and ensuring administrative excellence across the business.

Key Responsibilities

Administration & Office Support

- Answer and manage incoming phone calls and enquiries professionally.

- Conduct telephone triaging and direct enquiries to the appropriate team members.





- Manage office supplies, stationery, and general office administration.

- Support meeting coordination and administrative reporting requirements.

Workforce Support

- Respond to workforce enquiries and provide administrative assistance.

- Assist with workforce leave planning and leave administration.

- Maintain accurate employee records and documentation.

- Coordinate onboarding documentation and workforce administration activities.

CRM & Data Management

- Update and maintain client and workforce records within the CRM system.

- Ensure information is entered accurately and in a timely manner.

- Assist with reporting and data integrity activities.

Compliance Administration

- Monitor and maintain workforce compliance records.

- Track mandatory certifications, training, police checks, and other compliance requirements.

- Support internal audits and compliance reporting activities.

- Ensure personnel files remain accurate and up to date.

Recruitment Support

- Provide backend recruitment support to the recruitment team.

- Coordinate candidate documentation and onboarding requirements.

- Schedule interviews and maintain recruitment records.

- Assist with reference checking and pre-employment administration.

About You





To be successful in this role, you will have:

- Previous experience in administration, office coordination, or customer service.

- Strong organisational and time management skills.

- Excellent verbal and written communication skills.

- High attention to detail and accuracy.

- Ability to manage multiple priorities in a fast-paced environment.

- Strong computer literacy, including Microsoft Office applications.

- Experience working with CRM systems and workforce databases (highly regarded).

- Experience in aged care, disability services, community care, or healthcare administration (desirable).

What We Offer

- A supportive and collaborative team environment.

- Meaningful work that contributes to improving people's lives.

- Ongoing learning and development opportunities.

- Flexible work arrangements, including work-from-home options.

- Prospect to grow within a respected and established home care organisation.

- Convenient Parramatta location with a combination of office-based and remote work arrangements.

Why RDNS Your Choice HomeCare?

At RDNS Your Choice HomeCare, our team is committed to delivering responsive, flexible, and high-quality support services to our clients. We value compassion, respect, teamwork, and professionalism and are looking for someone who shares our commitment to excellence in care and service delivery. We support clients across aged care, disability support, and home services, helping them live independently and enjoy a fulfilling life in their own homes. [rdns.com.au], [rdns.com.au]

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📌 Office Administrator (Parramatta)
🏢 Bolton Clarke
📍 Parramatta