A high-growth, advisory-led accounting and consulting firm is seeking a General Manager / COO to lead operations and help scale the business into its next phase.

This is a hands-on, second-in-command role working directly with the Managing Partner, taking ownership of day-to-day operations across a 30+ person firm.

A high-growth, advisory-led accounting and consulting firm is seeking a General Manager / COO to lead operations and help scale the business into its next phase.

This is a hands-on, second-in-command role working directly with the Managing Partner, taking ownership of day-to-day operations across a 30+ person firm.

About the Firm

This Sydney-based firm operates in a unique space between a boutique practice and a mid-tier firm. They provide a broad suite of services including:

- Business Services & Tax Advisory
- SME structuring and commercial advice
- Virtual CFO / outsourced finance solutions
- Corporate and complex client work (including ASX exposure)

About the Firm

This Sydney-based firm operates in a unique space between a boutique practice and a mid-tier firm. They provide a broad suite of services including:

- Business Services & Tax Advisory
- SME structuring and commercial advice
- Virtual CFO / outsourced finance solutions
- Corporate and complex client work (including ASX exposure)

The firm is highly advisory-driven, focused on delivering commercial outcomes rather than pure compliance.

With a loyal and diverse client base spanning entrepreneurs, SMEs, high-net-worth individuals and corporate groups, the business has built solid momentum and continues to grow.

The culture is collaborative, hands-on and in-office, with no offshore model - ensuring quality delivery and strong team connection.

The Role

You will act as the operational backbone of the business,



driving structure, performance and alignment across teams.

Operations & Performance

- Oversee day-to-day operations across multiple business units
- Improve workflows, systems and delivery processes
- Drive utilisation, capacity planning and workflow management
- Implement reporting on key metrics (WIP, turnaround times, team performance)
- Identify bottlenecks and implement scalable solutions

Leadership & People

- Lead, mentor and support Managers and team leaders
- Establish clear accountability, roles and performance expectations
- Oversee hiring, onboarding and team development
- Strengthen communication and alignment across teams
- Build a high-performing, collaborative culture

Strategy & Execution

- Translate the Managing Partner's vision into execution
- Drive firm-wide initiatives and operational improvements
- Support scaling through improved structure and processes
- Take ownership of internal coordination, freeing up leadership capacity

Commercial & Client Oversight

- Improve visibility of profitability, margins and resource allocation
- Support pricing, resourcing and operational decision-making
- Ensure consistency and quality of client delivery
- Contribute to growth initiatives and client strategy

About You

- 10+ years' experience in professional services (accounting, consulting or similar)
- Proven experience in operations, practice management or leadership roles
- Strong commercial acumen with a focus on performance and efficiency
- Comfortable managing multiple teams and competing priorities
- Systems and process-driven mindset

Why Join

- True #2 leadership role with high autonomy
- Work directly with an entrepreneurial Managing Partner
- Opportunity to shape and scale a growing firm
- High visibility and genuine impact on business performance

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📌 General Manager / Chief Operating Officer (New South Wales)
🏢 Hedley Scott Recruitment
📍 New South Wales