Infinity Imaging and Interventions Pty Ltd – Dapto NSW

Medical Receptionist

Infinity Imaging and Interventions is seeking a Medical Receptionist to join our team in Dapto, NSW. This is a full-time position that plays a crucial role in creating a welcoming and efficient experience for our patients and visitors. As the first point of contact for our clinic, you will be instrumental in ensuring smooth operations and maintaining the professional standards that our organisation is known for. This role is essential to our day-to-day functioning and directly impacts patient satisfaction and clinic efficiency.

What you'll be doing

- Greeting patients and visitors in a warm, professional and welcoming manner upon arrival at the clinic
- Managing patient check-in processes, including verifying personal details, insurance information and appointment details
- Scheduling and confirming patient appointments, ensuring productive use of clinician time and patient convenience
- Maintaining accurate and confidential patient records in accordance with privacy legislation and clinic protocols
- Processing patient payments and managing billing enquiries with accuracy and professionalism
- Answering and directing telephone calls and enquiries to the appropriate staff members
- Coordinating with clinical staff to ensure patient flow and minimise wait times
- Maintaining a clean, organised and welcoming reception area
- Assisting with administrative tasks such as filing, data entry and document management
- Providing general information about clinic services, procedures and practitioners to patients and enquirers

What we're looking for

- Previous experience working as a Medical Receptionist or in a healthcare reception environment, or equivalent customer service experience in a professional setting
- Strong organisational and time management skills, with the ability to prioritise multiple tasks in a busy environment




- Excellent interpersonal and communication skills, with the ability to interact professionally with patients, visitors and staff members of all backgrounds
- Proficiency with computer systems and medical practice management software, or demonstrated ability to quickly learn new software applications
- Accuracy and attention to detail in data entry and record management, with understanding of confidentiality requirements
- Knowledge of privacy legislation, particularly the Privacy Act 1988 (Cth) and health privacy principles applicable in Australia
- A calm, empathetic approach to patient interactions, particularly when managing difficult or distressed patients
- Flexibility and willingness to support other team members as needed
- Current First Aid certification is preferred but not essential
- Medical terminology knowledge is advantageous

About us

Infinity Imaging and Interventions Pty Ltd is a dedicated medical imaging and interventional procedures clinic committed to delivering high-quality healthcare services to our patients. We specialise in diagnostic imaging and minimally invasive interventional procedures, supported by a team of experienced practitioners and dedicated support staff. Our mission is to provide accessible, professional and compassionate healthcare services within our community. We pride ourselves on maintaining a collaborative, supportive workplace where every team member contributes to our patients' wellbeing and our clinic's success.

What we offer

- A full time permanent position with a supportive and collaborative team environment
- Competitive salary and conditions in line with industry standards
- Opportunities for professional development and training to enhance your skills and career prospects
- A focus on work-life balance with reasonable hours and flexibility where possible
- A modern healthcare facility with the latest equipment and technology
- A respectful workplace culture that values teamwork, professionalism and patient care excellence

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📌 Medical Receptionist (Dapto)
🏢 Infinity Imaging and Interventions
📍 Dapto