Hybrid role, Happy to talk flexible working

The opportunity

This role sits within the Group Organisation Design and Strategic Workforce Planning team, shaping and maintaining QBE's job architecture and skills ecosystem. It combines governance, data integrity and delivery with the opportunity to introduce more scalable, technology-enabled and AI-driven approaches to workforce design.

Your new role

In this role, you'll play a key part in ensuring our job and skills frameworks are consistent, market-relevant and trusted, while continuously improving how they're managed and used across the business. You'll work closely with stakeholders across People, Technology and Data to drive better workforce decisions through high-quality data and streamlined processes.

Key Responsibilities include:

Coordinate and uplift governance of job architecture and skills through structured forums, enabling clear decision-making and alignment

Lead and support skills governance activities, ensuring frameworks remain relevant, practical and aligned to market shifts

Deliver continuous improvement initiatives to enhance data quality, governance efficiency and user experience

Project manage key initiatives end-to-end, from problem definition through to implementation and transition into BAU

Partner with Technology and Data teams to improve system capability and deliver scalable, tech-enabled and AI-driven solutions

About QBE

At QBE, we get to the heart of what matters for our customers.And we do it all with a human touch.

We'rean international insurer with more than 13,000 people working across 26 countries - which meanswe'rebig enough for your ambitions, yet small enough for you to make a real impact. It'san exciting time.We'rebuilding momentum towards our vision to become the most consistent and innovative risk partner.

What if you could have a positive impact - at work and in the world?Aspart of the QBE team, you'll get to spend every day working with people who are passionate,talentedand kind.

About you





We're looking for someone who is comfortable working at the intersection of data, governance and delivery, with the ability to bring structure and clarity to complex problems. You'll be collaborative, detail-oriented and confident, engaging stakeholders, with a mindset geared towards continuous improvement and innovation.

Key requirements:

Experience working with job architecture, skills data or similar workforce frameworks / data

Proven ability to deliver projects or continuous improvement initiatives in complex, matrixed environments

Strong stakeholder engagement skills, with the ability to influence and collaborate across functions

Experience working with enterprise HR systems (e.g. Workday or similar)

Analytical mindset with a focus on data quality, governance and insight generation

Exposure to workforce analytics and labour market insights

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance

Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice

18 weeks' gender-equal flexible leave for all recent parents, including paid super

Rewards & Recognition

We value our employees experience with us and are proud to have been recognised for the following awards:

2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for ourRespect@QBEprogram

2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards

Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates

QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at***********@qbe.com.

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📌 Workforce Planning & Skills Coordinator (New South Wales)
🏢 Qbe Insurance
📍 New South Wales