Make a real difference by helping people navigate supports, achieve goals, and live more independently.

If you are an experiencedRosteringCoordinator who is passionate about empowering participants and creating positive outcomes,we'dlove to hear from you.

The Lumiere Foundation is a Not for Profit (NFP) organisation supporting people experiencing disadvantage, trauma, and complex life challenges. We partner with community service organisations to provide skilled staff to disability and Out-of-Home Care services, helping people stay protected, supported, and connected.

Every person in our organisation plays a role in delivering consistent, high-quality services,whether supporting participants directly or working behind the scenes. At Lumiere Foundation, your work creates real change, for a brighter tomorrow.

About Our Partner – Interactive Community Care (ICCare)

Interactive Community Care (ICCare) wasestablishedin 2010 as a specialist provider in the Community Services Sector and has proudly supported people across NSW for more than a decade.

As a multidisciplinary community care organisation,ICCaredelivers out-of-home care, crisis support, and disability services across the Hunter, Central Coast, Sydney, Mid-North Coast, and Western NSW regions.ICCareis committed to meeting the complex care needs of children, adolescents, and adults.

About the Role

You will manage day-to-day rostering for NDIS and OOHC programs with our partnerorganisation, Interactive Community Care, a leading NSW community services provider.

This is ahands onrole for someone who enjoys problem solving, responding to changes as they happen,



and keeping things compliant,calmand running smoothly - even when plans change.

You will join a small and growing rostering team and work closely with management,staffand stakeholders to ensure shifts are filled, staff aresupportedand services run safely and efficiently.

As the rostering team grows, there will be opportunities to develop your skills and progress your leadershipresponsibilities over time.

This role isbased in office in Seven Hills, Sydney.

In This Role, You Will

- Build and manage rosters for disability and OOHC services using MYP.
- Respond to last-minute changes, sick leave,emergenciesand staffing gaps while proactively managing leave, overtime, and operational needs.
- Match staff to shifts based on skills, availability, and client needs.
- Communicate clearly with frontline staff and managers about shifts and changes.
- Ensure rosters comply with relevant awards, agreements, legislation, and policies.
- Maintain accurate records in rostering and payroll systems.
- Prepare reports related to staffing, hours worked, and roster efficiency.
- Support continuous improvement of rostering processes and systems.
- Forecast staffing needs, support workforce planning, and provide insights for cost-effective rostering.
- Participate in a rotating fortnightly on-call roster.




- Collaborate with your team to keep services running efficiently and support staff on the ground.

WhatYou’llBring

- At least 1 year of experience in rostering (NDIS or OOHC preferred).
- Strong understanding of the SCHADS Award.
- Experience using rostering systems (MYP, Shiftcare,Carelink, etc.).
- Excellent problem solving skills, time managementskillsand attention to detail.
- Calm, clear communication, especially under pressure.
- Ability to work independently, as part of a team, and reliably meet commitments.
- Bonus points for: Qualifications in Community Services, Health Sciences, or Finance.
- Full Australian working rights
- Current National Police Check
- Current First Aid Certificate
- NSW WorkingWithChildren Check (WWCC)
- NDIS Worker Screening Check
- Unrestricted NSW Driver Licence
- Access to a reliable, insured, and roadworthy vehicle

What We Offer

- Competitivesalary$80,000–$84,000base annual salaryplus super annuation,plusadditionalincome from on-call shifts, plusoptionalsalary packaging.
- Increase your take-home paywith salary packaging of up to $15,900 pre-tax each year.
- Save on lifestyle expensesusing up to $2,650 pre-tax for meals, entertainment, and holiday accommodation.
- Free confidential counsellingfor you and your family viaEmployeeAssistance Program.
- Purpose-drivenwork,make a direct impact on people facing real challenges.
- Supportive teamwith opportunities to grow your skills and leadership.

Lumiere Foundation is committed to creating a diverse, inclusive, and safe workplace where everyone is treated with dignity and respect.

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📌 Rostering Coordinator (NDIS) (Blacktown)
🏢 Lumiere Foundation
📍 Blacktown