We are seeking a Retail Assistant to join the team at Pool Pro Wynnum Manly in Wynnum West, Queensland. This is a casual position that could transfer to a fulltime position that offers flexibility and the prospect to be part of a dynamic retail environment. As a Retail Assistant, you will play a vital role in delivering excellent customer service and supporting the smooth operation of our retail store. This position is perfect for individuals looking for casual work with the potential to develop their retail career.
What you'll be doing
Testing Water Samples and advising customers what their pools require, assisting with product enquiries and recommendations
Processing transactions at the point of sale with accuracy and efficiency
Processing invoices, stock orders and helping assign jobs
Restocking shelves and managing inventory levels throughout the store
Keeping the store clean, tidy and compliant with health and safety standards
Assisting with stock deliveries and unpacking goods as required
Answering phone and email enquiries with a helpful and professional manner
Working collaboratively with team members to meet daily targets and objectives
What we're looking for
Previous retail or customer service experience is preferred but not essential
Strong interpersonal and communication skills with the ability to engage positively with customers
A reliable, punctual and flexible approach to work, particularly given the casual nature of the role
Ability to work both independently and as part of a team
Basic numeracy skills for accurate cash handling and till operations
Physical capability to perform tasks such as lifting and standing for extended periods
A positive attitude and willingness to learn about our products and services
Availability to work wide-ranging shifts, including Saturdays
Experience in the pool industry would be and advantage but not essential
What we offer
At Pool Pro Wynnum Manly, we value our team members and are committed to creating a supportive work workplace. We offer competitive casual rates of pay and the flexibility to balance work with other commitments. As a casual employee, you will have the opportunity to gain valuable retail experience, develop your customer service skills, and work with a friendly and professional team. We provide on-the-job training to ensure you feel confident in your role, and there is potential for increased hours and progression as you demonstrate your capabilities.
About us
Pool Pro Wynnum Manly is an established retailer serving the Wynnum West community. We are committed to providing quality products and exceptional customer service to our clientele. Our store is a welcoming destination where customers can find what they need with the support of knowledgeable and friendly staff. We pride ourselves on maintaining high standards of service and creating a positive shopping experience for every visitor.