Clintons Toyota is on the lookout for a career-driven and experienced Service Advisor that is looking to join an award-winning team!
Who are we?
With over 75 years of service to the Macarthur Region, Clintons Toyota is a proudly family-owned dealership known for delivering outstanding customer experiences. As part of the 4K Automotive group, we’re committed to innovation, excellence, and the ongoing development of our team members.
Key Responsibilities:
- Be the first point of contact for customers, delivering exceptional service from booking through to vehicle collection.
- Manage customer enquiries, service bookings, and daily appointments.
- Liaise with the Workshop Controller to ensure vehicles are completed on time and customer expectations are met.
- Prepare accurate service estimates and explain recommended work and associated costs.
- Keep customers informed throughout the repair process, including any changes to timing or costs.
- Coordinate future bookings to maximise workshop efficiency and customer satisfaction.
- Resolve customer concerns professionally and efficiently.
- Deliver vehicles back to customers, clearly explaining the work completed and any associated charges.
- Complete all administrative tasks in line with dealership procedures and manufacturer warranty requirements.
Working Hours
Monday to Friday:
7:30am – 5:00pm
Saturday mornings: 7:30am to 12pm. Paid at overtime rates on a rotating roster
The right candidate will have:
- Current or previous experience as an Automotive Service Advisor.
- A valid NSW drivers licence
- Outstanding communication, customer service and negotiation skills.
- Solid time management and organisational skills
- Confidence using computer systems and completing administrative tasks accurately.
Why Join us?
4K Automotive provides opportunities for all team members to have a long and rewarding career. Benefits include:
- Reward and recognition programs - celebrating milestones, service awards, and birthdays.
- Staff referral bonuses and team perks
- Ongoing career development through internal training and manufacturer-accredited programs
- Employee Assistance Program (EAP)
Discover more about 4K Automotive - explore our Careers Hub: https://www.4kgroup.com.au/careers-hub
- Only shortlisted applicants will be contacted.
- Applicants must reside in Australia and hold full working rights.
We value diversity, equality, and inclusion, and are committed to providing a workplace where everyone feels respected, supported, and empowered to succeed.
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📌 Service Advisor (Campbelltown)
🏢 Clintons Toyota
📍 Campbelltown
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