Unknown Company in Sydney is seeking a Service Desk Coordinator to act as the operational hub of a busy IT support setting. You will oversee the daily flow of the Service Desk, triaging, prioritising, and allocating requests to engineers, while balancing workloads and monitoring service levels.
The role requires experience in MSP settings, strong organisational and communication skills, and the ability to work with PSA or ticketing platforms.
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📌 Service Desk Coordinator – MSP Operations & Client Support (City of Parramatta Council)
🏢 seek.com.au
📍 City of Parramatta Council
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