About Us

At Respect, we’re proud to be the largest provider of aged care services in Regional Australia.

About Us

At Respect, we’re proud to be the largest provider of aged care services in Regional Australia.

As a not-for-profit organisation, everything we do is driven by our commitment to supporting older Australians with dignity, compassion and genuine connection.

We’re a growing, values-led organisation with a strong focus on our residents, their families and our team. When you join Respect, you become part of a supportive community that thrives on collaboration, trust and the shared belief that everyone deserves to feel valued.

If you’re looking for an organisation that invests in its people, celebrates purpose, and offers meaningful career pathways, you’ll feel right at home with us.

Why You Will Love Working With Us

- A workplace culture that celebrates people, progress, and purpose
- Meaningful work where you see the impact you make every day
- Opportunities to grow your career
- Save tax by salary packaging up to $15,900 of living expenses and a further $2650 for meals out and holiday accommodation!

About The Role

Glenella Care offers a space that is welcoming, calming and thoughtfully designed to feel just like home.

This is a rewarding ongoing opportunity for an experienced and motivated Administration Assistant to join a supportive and dynamic team, ensuring the smooth day-to-day running of the facility.

Duties will include assisting with resident admissions, while providing administrative support to ensure the efficient day-to-day operation of the facility.

We are seeking someone with strong administration experience, confident computer skills, and a background in reception or front-of-house roles.



Rostering is a key responsibility, so experience in this area will be highly regarded, though not essential. You will also bring excellent communication skills, a warm and professional telephone manner, and a genuine commitment to delivering high-quality service.

No two days are the same!

As Administration Assistant You Will

- Assist with resident administration, including admissions support and liaising with families
- Undertaking general administrative duties to support the efficient operation of the aged care service
- Deliver professional, customer-focused reception services and general administrative support.
- Participate with office administration, including correspondence, records, reports, and meeting minutes
- Assist with employee rostering, timesheets, training records, and staff documentation

About You

- Experience in administration, ideally in aged care, health, or a service-based role.
- Proven experience in rostering, timesheets, training records and staff documentation
- Strong customer service, communication, and organisational skills.
- Competence with computers and word processing.
- An excellent ability to demonstrate confidentiality and compliance requirements.
- Current NDIS Worker Screening or National Police Check, or able to obtain one.

Perks & Benefits

- As a not-for-profit you can reduce your tax by salary packaging up to $15,900 per year for living expenses, bills, rent, mortgage and groceries. Take advantage of a further $2,650 to pay for meals out or holiday accommodation
- Training and development pathways
- Supportive leaders who are onsite
- A friendly, down-to-earth workplace
- Prospect to build a long-term career in aged care

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📌 Administration Assistant (Mackay)
🏢 Respect
📍 Mackay