Experienced Medical Receptionist – GP Clinic

Casual Opportunity with Pathway to Permanent Part-Time or Full-Time

We are seeking an experienced and highly professional Medical Receptionist to join our friendly and patient-focused General Practice team. Due to unforseen events, our HR department could not process all applicants from our last ad so we encourage candidated to apply again.

Please Note: Only candidates who have more than ONE YEAR experience as a medical receptionist in a GP Clinic and can use 'Best Practice' will be considered for this role due to specific requirements in this instance.

This role is ideal for a receptionist with extensive experience in a busy GP clinic environment who takes pride in delivering exceptional patient service, maintaining confidentiality, and ensuring the smooth day-to-day operation of the practice.

About the Role

The successful candidate will initially commence in a casual capacity, with regular shifts available. For the right person, this role offers the opportunity to transition into a permanent part-time or full-time position if desired in the future.

Key Responsibilities

- Providing outstanding customer service to patients, families, and healthcare professionals
- Managing patient appointments and clinic schedules
- Greeting patients and handling enquiries both in person and over the phone
- Processing patient registrations and maintaining accurate medical records
- Managing billing, Medicare claims, EFTPOS transactions, and account enquiries
- Supporting GPs, nurses, and allied health professionals with administrative tasks




- Maintaining patient confidentiality and compliance with privacy regulations
- Contributing to a welcoming, efficient, and professional clinic workplace
- Significant experience as a Medical Receptionist within a GP clinic
- Strong knowledge of medical practice operations and patient administration processes
- Confident proficiency with 'Best Practice' software is required
- Excellent communication and interpersonal skills
- High level of attention to detail and organisational ability
- Professional presentation and a positive, team-oriented attitude
- Ability to work efficiently in a fast-paced environment while maintaining exceptional patient care
- Right to work in Australia and ability to be a long term member is required
- Experience with Medicare billing and claiming procedures
- WorkCover and Third Party matters processing and administration
- Knowledge of chronic disease management and care plan administration

What We Offer

- Supportive and collaborative team environment
- Modern, Designer Clinic with 'High End' finishes and facilities
- Flexible casual employment with consistent hours available
- Opportunity to progress into a permanent part-time or full-time role and management roles may be considered after demonstrated performance in this role
- Onsite Parking and Staff Kitchen and Lunch area
- Competitive remuneration based on experience with performance based bonuses and increments

If you are an experienced Medical Receptionist who is passionate about patient care and looking for a long-term opportunity with flexibility and career growth, we would love to hear from you.

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📌 EXPERIENCED GP CLINIC RECEPTIONIST (Queensland)
🏢 The Doctors Hope Island
📍 Queensland